Senior Application Support Specialist

Scotiabank & Trust • Dallas, TX

75d • $99,790 - $190,995

About The Position

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank's strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world. Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group. Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future! The GBME- Commodities, FX Options & Derivatives Technology team supports the Global Banking and Market Commodities business. This is an opportunity to work in the fast-moving and exciting world of Commodities Derivatives Trading. We are looking for an energetic and strategic thought leader with Commodities Trading & Technical background to join this dynamic team and take on a challenging and exciting role.

Requirements

• 10+ years of product and technology experience (preferably support), with strong business analysis, architecture/technical background.
• 5+ years experience in Commodities derivatives, preferably Metals.
• Strong knowledge of capital markets trading and commodities products with a focus on metals.
• Experience with market risk as it relates to derivatives products in the commodities space.
• Good understanding of the end-to-end trade life cycle.
• Strong problem solver with ability to influence and inspire a cross-functional team.
• Desire to engage and own tasks, combined with a curious mindset to stretch ideas into novel solutions.
• Practical experience in supporting trading systems using latest technologies.
• A solid technical background, with experience in Unix, shell scripting, Oracle and other tools.
• 5+ years of hands-on experience in database management systems (e.g. Oracle, MySQL, PostgreSQL databases).
• Experience in writing complex SQL queries to gather data from various sources.
• Experience as a Support analyst or DevOps Engineer in a 24x7 uptime environment.

Nice To Haves

• Previous experience in a business analysis role would be an asset.
• Proficient with source code versioning tools (Git, Bitbucket) and build tools (Jenkins).

Responsibilities

• Provide responsive application level and back-end support of components and services for critical trading applications used by the Commodities Sales and Trading business, with emphasis on the Metals business.
• Handle application-level issues on mission critical systems requiring same day resolution.
• Determine, develop and deliver procedures to protect production environments from unplanned outages.
• Provide technical assistance to Front Office, Middle, and Back Office users.
• Implement automated procedures to solve complex problems.
• Perform analysis on issues in support of solution development and facilitate dialogue with other business and technical groups.
• Collaborate with Sales, Traders in the commodities business, focusing on the metals business.
• Work with cross-functional teams including engineering & development, business lines and other technology and product teams to build high-quality products on time and within budget.
• Communicate and engage with key stakeholders in front to back office and in technology.

Benefits

• Flexible benefit programs designed to support unique family, financial, physical, mental, and social health needs.

What This Job Offers

• Career Level: Senior
• Industry: Credit Intermediation and Related Activities