Envestnet-posted 3 months ago
Full-time • Senior
Hybrid • Berwyn, PA
Securities, Commodity Contracts, and Other Financial Investments and Related Activities

Envestnet is seeking a Senior Application Support Engineer to join our technology team. This is a hybrid role, with in-office work required at our Berwyn office location. Envestnet is transforming the way financial advice is delivered through its connected technology, advanced insights, and asset management solutions - backed by industry-leading service and support. Since 1999, Envestnet has served the wealth management industry and today supports trillions in platform assets, serving over a hundred thousand financial advisors. The vast majority of the nation's leading banks, the largest wealth management and brokerage firms, and over 500 of the largest RIAs rely on Envestnet's wealth management platform and solutions to drive business growth, boost productivity, and deliver better financial outcomes for their clients. The current role is primarily geared towards critical trading feature along with handling the CRM component of the wealth platform.

  • Provide hands on support and monitoring on Envestnet Wealth Application issues primarily in the Cloud environment.
  • Run the application in debug mode to recreate complex issues and decode underlying business logic.
  • Continually evaluate our mission-critical wealth management SaaS application with an emphasis on stability and performance.
  • Design and develop tightly integrated custom monitoring solutions for the Wealth Management platform using New relic.
  • Document troubleshooting and problem resolution steps in Confluence.
  • Develop strong, trust-based relationships with critical internal teams and manage production support escalations.
  • Participate in on call rotation, including some weekend support and hand-off of issues between onsite and offshore.
  • Adhere to and apply Envestnet legal, compliance, risk, business continuity and administrative policy within the role and department(s).
  • Bachelor's degree in computer science or related fields or relevant work experience.
  • 5+ years of overall experience in developing or supporting applications.
  • 5+ years of experience development/support experience in Java and .NET in a cloud Environment.
  • 2+ years of experience in investment management and securities trading services or related industries.
  • Experience working in Jira, Confluence, Splunk, and New Relic or other APM tools.
  • Cloud certifications and understanding of AI to augment and manage daily support activities.
  • 2+ years of experience in developing SQL Queries and data analysis is preferred.
  • 2+ years of experience working in private or public cloud is preferred.
  • Track record on automation experience is helpful to have.
  • Health Benefits (Health/Dental/Vision)
  • Paid Time Off (PTO) & Volunteer Time Off (VTO)
  • 401K - Company Match
  • Annual Bonus Incentives
  • Parental Stipend
  • Tuition Reimbursement
  • Student Debt Program
  • Charitable Match
  • Wellness Program
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