StarCompliance is seeking a highly skilled, critical thinking Senior Application Support Engineer – SQL Specialist to join our expanding Client Support Services team. In this senior analyst position, you will primarily provide technical expertise for the level 2 application support team along with proactive application/database monitoring and issue resolution. You will play a crucial role in ensuring the smooth operation of our web applications using your extensive knowledge of co-located and cloud environments and will be instrumental in driving operational excellence and delivering best-in-class client experience. The ideal candidate will have a deep understanding and previous experience of web application support using Microsoft technologies (IIS/MSSQL) and a proven track record of successful operation within technical teams in a fast-paced environment. Client Support Services area an integral function within StarCompliance and work directly with Professional Services, Product, Relationship Management and Sales. Technical knowledge is paramount for this position alongside deep critical thinking and an ability to methodically assess, direct or resolve issues which may not have been encountered previously. Successful candidates will need to be passionate about the StarCompliance brand identity and understand the solutions that the company provides.