Senior Application Engineer

Allied Universal • Sunnyvale, CA

4d

About The Position

Allied Universal® is hiring a Senior Application Engineer. The Senior Application Engineer provides advanced expertise to installation and service teams, ensuring seamless interoperability across complex security platforms and enterprise applications. The Senior Application Engineer will drive high-level troubleshooting, custom programming, system commissioning, software upgrades, and advanced diagnostics.

Requirements

• High school diploma or equivalent
• Product specific certification(s) with access control systems and video platforms, such as AMAG, Lenel, Milestone, Genetec, Software House, or similar
• Minimum of three (3) year of experience programming and troubleshooting access control and video systems
• Advanced knowledge of industry-leading security system and equipment providers, working with enterprise-level clients or large projects
• High-level decision-making and complex problem-solving ability to develop innovative solutions that align with organizational strategy
• Advanced proficiency with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word)
• Expert ability to interpret, evaluate and apply advanced technical documentation, ensuring systems and solutions meet enterprise and client requirements
• Exceptional oral and written communication skills, ability to communicate with both internal and external stakeholders
• Ability to establish and maintain trusted partnerships across executive leadership, technical teams and client organizations

Nice To Haves

• Bachelor's degree in computer science, engineering, or related field

Responsibilities

• Lead the design and integration of complex application ecosystems, ensuring seamless interoperability across platforms and security systems
• Design and optimize network infrastructure (LAN/WLAN) to support high-performance application connectivity and scalability
• Lead advanced diagnostics and root-cause analysis, driving resolution of critical system and software issues
• Partner with cross-functional teams and stakeholders to align application deployments with business objectives and technical standards
• Oversee software lifecycle management, including configuration, updates, and compliance with licensing requirements
• Escalate and manage high-impact incidents, providing strategic recommendations to minimize operational risk
• Develop and enforce project governance, ensuring efficient resource allocation, timelines, and adherence to best practices
• Deliver executive-level training and mentorship, enabling successful adoption of applications and continuous skill development

Benefits

• Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees