Senior Application Development

The Cigna Group

2d

About The Position

We are looking for an ECM Application Support professional to help support and improve our document management systems, including FileNet and OnBase. This role supports systems used every day by the business. You will help keep applications running smoothly, fix issues, and support new requests. You will work closely with business partners and other IT team members in a team-based environment.
This role supports production systems, helps with system changes, and provides advanced support when issues come up.

Requirements

• 10+ years of experience in information technology
• Experience supporting complex business applications
• Strong understanding of how systems connect and impact business operations
• Experience with FileNet P8 Loader and CEBIT
• Experience administering and supporting Content Navigator
• Experience with Windows Server, Red Hat Linux (RHEL), and SQL Server
• Ability to follow existing system designs and apply them to new work
• Self-starter who can manage time and priorities effectively
• Strong teamwork and communication skills

Nice To Haves

• OnBase administration and workflow experience preferred
• OnBase certifications (Administrator, Workflow, API) are a plus
• Experience using monitoring tools such as Dynatrace and Splunk
• Ability to learn new technologies independently

Responsibilities

• Support and manage ECM applications, including FileNet and OnBase
• Provide Level 2 and Level 3 support for application issues
• Monitor systems daily to make sure they are working properly
• Work with business users to understand their needs and requirements
• Configure and update applications based on business needs
• Support new development work through all stages of the IT lifecycle
• Help troubleshoot and resolve system issues quickly
• Work with tools such as Content Navigator, FileNet P8 Loader, CEBIT, DejaViewer, and OnBase
• Use monitoring tools to identify and respond to system alerts
• Work closely with other FileNet and OnBase team members
• Manage your own work while supporting team and operational needs

Benefits

• At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
• For more details on our employee benefits programs, click here.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed