Senior Application Analyst – Supply Chain (WMS Systems)

PetSmart•Phoenix, AZ

38d•Hybrid

About The Position

The Senior Application Analyst role for Supply Chain Technology executes the entire lifecycle of a product line from strategic planning, to tactical activities, to operational support. In this position, you will identify, define, analyze, prioritize, test and refine the technology platform requirements, and work with cross functional technology and business teams to deliver the final product. This position also ensures that issues are resolved in a timely manner, works with vendors for bug fixes and supports our business partners to keep the facilities running with minimal interruptions.

Requirements

Bachelor’s degree - Math, Science, Computer Science, Supply Chain or Business preferred or equivalent work experience
Minimum 2+ years of experience in analyzing, designing, configuring and implementing complex applications and integrating vendor packages; played a significant role in leading or managing small to medium projects
Hands-on technical experience managing and administering retail applications specifically in the area of Supply Chain Distribution
Very strong analysis/troubleshooting skills; strong partnering/relationship building skills
Strong communication, presentation, and interpersonal skills
Strong understanding of the Software Development Lifecycle
Superior ability to manage time, prioritize work, multi-task across many assignments
Experience working on projects involving the implementation of 3rd party software solutions
Experience partnering with vendors to deliver components of projects
Flexibility and adaptability to shifting priorities, demands, and timelines; ability to work in a fast-paced environment and handle multiple quickly changing and competing priorities
Understanding of APIs and modern technology architecture
Familiarity with message formats JS/JSON/CSS/XML
Operational application support
Experience with SQL preferred
Solid Distribution systems experience in Manhattan Associates WMOS, Fortna and Pick to Light preferred

Nice To Haves

Familiarity with Unix and Linux operating systems
Tidal, F5, JBOSS experience

Responsibilities

Support the creation of business requirements and functional design specifications
Actively engage with a team of developers, architects, and analyst in delivering business requirements, technical requirements and testing for the implemented functionalities
Work closely with the business to ensure solutions meet business needs
Understand the business operations in detail; knowledgeable of current and possible future practices, trends and information affecting multiple business functions and aspects of how they relate to other areas
Ensure the appropriate technology teams are engaged in the solution so all affected systems are included
Influence technical solution; identify gaps between technical solution/application capabilities/business requests and negotiate resolution
Lead vendor partners to ensure deliverables are high quality, on time and meet the business needs
Ensure that proposed system changes are supported by application vendor
Evaluate, coordinate and/or apply configurations, vendor packages and software tool upgrades and patches
Ability to engage business and extract requirements that may or may not be stated directly
Ability to resolve issues quickly and accept responsibility for the resolution
Create and execute test plans, cases and scripts; establish and manage acceptance criteria, identify defects and work to a resolution with the developers and business teams
Will be required to participate in week-long on-call rotation that requires 24/7 availability

Benefits

Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
“Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
“Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
“Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
Paid Volunteer Opportunities to spend time doing good for causes close to heart
Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

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