About The Position

The Modern Workplace Engineering team is responsible for delivering next-generation end-user computing platforms across Windows, Mac, and Mobile in a highly regulated Digital Workplace environment. We are seeking an Apple Endpoint Engineer with a primary focus on iOS and iPadOS, and secondary responsibility for macOS. The role requires strong engineering ownership, cross-functional collaboration, and a commitment to improving security, stability, and end-user experience at enterprise scale. An individual who can demonstrate a pride of ownership in everything they do is of the highest importance.

Requirements

  • Hands-on experience with MobileIron (Ivanti) and Microsoft Intune (mandatory).
  • 5+ years of progressive IT experience.
  • Strong experience supporting iOS/iPadOS in a regulated enterprise environment using MDM solutions.
  • Experience supporting Apple platforms at enterprise scale.
  • Strong understanding of authentication, networking, wireless, VPN, and endpoint security concepts.
  • Scripting or automation experience using PowerShell or similar tools.
  • Excellent communication skills with the ability to work across global teams.

Nice To Haves

  • Experience with Jamf Pro / Jamf Cloud and macOS administration.
  • Experience with Apple Business Manager, Volume Purchase Program, and Apple Configurator.
  • Knowledge of Active Directory, Azure AD, and certificate distribution (SCEP/NDES).
  • Scripting proficiency in Bash, Zsh, or Python.
  • Familiarity with Zscaler on macOS.

Responsibilities

  • Provide engineering-level (L4) support for corporate-owned and personal Apple mobile devices.
  • Deploy, administer, and operate MobileIron (Ivanti) and Microsoft Intune MDM/MAM platforms.
  • Administer Office 365, Intune, and Azure device compliance and conditional access integrations.
  • Maintain development, test, and production environments including upgrades, patching, and optimization.
  • Deploy and manage iOS applications including configuration, updates, and lifecycle management.
  • Manage test plans and pilot groups for new iOS/iPadOS releases and drive OS adoption strategies.
  • Provide engineering-level support for corporate macOS endpoints.
  • Support Jamf Pro / Jamf Cloud administration including configuration profiles and restriction policies.
  • Contribute to macOS testing, pilot programs, and upgrade readiness activities.
  • Assist with macOS application packaging, VPN configurations, and update workflows.
  • Architect and align Apple endpoint management solutions with business and security requirements.
  • Create and maintain technical documentation, runbooks, and best-practice guidance.
  • Provide training and knowledge transfer to L1/L2 /L3 support teams.
  • Collaborate with global stakeholders including InfoSec, AIM, Network, and Service Management teams.
  • Continuously challenge existing processes and drive operational improvements.

Benefits

  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
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