Senior Analyst, Transportation

Cardinal Health

76d • $27 - $39

About The Position

Transportation contributes to Cardinal Health Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning. Transportation is responsible for the movement of materials and products between suppliers, manufacturing, warehousing and the customer. Management of transportation assets and systems to gain greater service, cost efficiency and optimization of processes. OptiFreight® Logistics is an undisputed industry leader in delivering savings via third-party freight management. Annually, OptiFreight® manages over 20 million shipments for over 2,000 customers, generating collective savings of $535M. OptiFreight® has begun to expand our footprint to incorporate Same Day / Courier as well as other modalities of transportation management. Our goal is to offer full suite transportation management to cover ALL transportation needs of healthcare providers. Our proven methods and innovation have led to unique volume-driving capabilities to that support the ability to drive capture and mange more shipments and freight spend than anyone in this space. Ultimately, our ability to deliver value comes through people (highly consultative), scale (breadth of experience and shipments managed), and insights (data driven actions that lead to value.

Requirements

• Bachelor's degree in related field, or equivalent work experience, preferred.
• 2-4 years experience in transportation planning or shipping activities preferred.
• Prior experience working in freight brokerage company or transportation industry preferred.
• Experience or knowledge working within TMS (Transportation Management System) preferred.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft office.
• Prior customer service or support experience preferred.

Responsibilities

• Supporting pharmaceutical and medical customers within same day and next day transportation model.
• Responsible for proactively handling customer, shipper, and carrier service requests and related inquiries.
• Ensure that all planned service activities are entered in the appropriate technology and assigned / dispatched to the appropriate carrier service provider.
• Serve as the primary point of contact for carrier service providers for all questions regarding routing, service expectations, and successfully completing transportation requests.
• Monitors the status of all planned activities and proactively contacts carrier service providers to resolve pickup or delivery issues.
• Proactively communicates with customers to create awareness about potential service disruptions and communicate details about recovery plans.
• Tracks, analyzes, and reports on relevant data and metrics as needed or requested.
• Works with business leadership to define, develop, implement, and continually improve business processes and technology that are necessary.
• Assists with other tasks or projects as assigned.

Benefits

• Medical, dental and vision coverage.
• Paid time off plan.
• Health savings account (HSA).
• 401k savings plan.
• Access to wages before pay day with myFlexPay.
• Flexible spending accounts (FSAs).
• Short- and long-term disability coverage.
• Work-Life resources.
• Paid parental leave.
• Healthy lifestyle programs.

What This Job Offers

• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees