Senior Analyst, Technology Client Support

GXO Logistics • OH

82d

About The Position

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. As the Senior Analyst, Technology, you’ll offer expertise in analysis, problem-solving, process mapping and reengineering to ensure that best practices are being achieved in process, technology and organizational design. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach the goals you set for yourself and your career.

Requirements

• Bachelor's degree in Accounting, Computer Science, Management Information Systems or a related field or equivalent related work or military experience
• 2 years of direct experience
• Experience in operational support for Accounting and Financial Shared Service departments

Nice To Haves

• Hands-on experience implementing or supporting one or more of the following Oracle applications in vR12: General Ledger, Receivables, Payables, Fixed Assets, Business Intelligence (Financial Analytics); or experience with Hyperion
• Experience in Oracle system administration functions and with Oracle BI/XML Publisher

Responsibilities

• Communicate and collaborate with stakeholders to elicit detailed business requirements using a variety of techniques
• Develop work plans, drive completion of deliverables and determine definitions of overall approaches and mobilization efforts for each initiative
• Handle project team members
• Provide subject matter expertise to support business requirement definition, process design, implementation of processes, organizational change and project timelines for impacted processes across all work teams
• Evaluate business requirements, translate high-level information into functional requirements and validate that requirements are based on business needs rather than user preferences; reconcile conflicts/issues as needed
• Document and maintain functional requirements

Benefits

• Competitive compensation
• Full health insurance (medical, dental and vision)
• 401(k)
• Life insurance
• Disability insurance
• Opportunity to participate in a company incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees