Senior Analyst, Tech Infrastructure

CVS Health • Island, KY

1d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: As a Sr Analyst Technical Infrastructure at CVS Health, you will play a key role in Managing and overseeing the acquisition, renewal, and lifecycle governance of information technology assets. This role partners across technology, procurement, finance, and vendor teams to ensure timely and accurate processing of purchase orders, renewals, maintenance agreements, and labor‑based Statements of Work (SOWs). This role also evaluates internal processes to identify opportunities to streamline workflows, enhance operational efficiency, and strengthen compliance.

Requirements

• 5+ years of relevant experience in IT procurement, renewals, contract management, or vendor governance.
• Strong knowledge of procurement lifecycle processes, supplier management principles, and Statement of Work governance.
• Strong analytical and problem‑solving skills; ability to interpret data, identify issues, and drive resolution.
• Ability to work independently while collaborating effectively across teams in a fast‑paced environment.
• Excellent written and verbal communication skills, capable of explaining complex concepts clearly and concisely.
• High attention to detail with strong commitment to data accuracy and compliance.
• Advanced proficiency with Microsoft Office and collaboration tools (Word, Excel, PowerPoint, Microsoft Teams).

Nice To Haves

• Proficiency in SAP Ariba – 3+ years.
• Effective communication and basic understanding of technical infrastructure concepts: hybrid, cloud, network, security, etc.
• Ability to comprehend and manage complex maintenance renewals across multiple lines of business to ensure on time delivery.
• Financial acumen regarding IT budgets and the ability to make informed decisions that result in cost savings where applicable.
• Up-to-date understanding of current licensing models, including cost based on usage and services consumed.
• Strong communication skills that build and maintain positive relationships with vendors and internal stakeholders.
• Ability to adapt and manage workload based on changing business needs.

Responsibilities

• Manage and oversee the acquisition and renewal of IT assets, software, maintenance, and associated services, ensuring compliance with company policies and industry standards.
• Coordinates the end‑to‑end procurement process by requesting quotes, validating business requirements, and ensuring renewals align with organizational needs and compliance expectations.
• Manages Labor‑Based Statements of Work (SOWs), including intake, validation, routing, tracking, and renewal, ensuring all labor engagements adhere to procurement policy, rate structures, required approvals, and contractual compliance.
• Ensures timely creation and processing of purchase orders to support maintenance renewals, new technology purchases, and labor SOW engagements.
• Supports audit readiness by maintaining contract, SOW, and renewals documentation in accordance with document retention and compliance standards
• Collaborates closely with IT Teams, procurement, finance, legal and vendors to ensure alignment on requirements and compliance considerations.
• Works with vendor partners to clarify contract terms, SOW deliverables, renewal timelines and any required updates or modifications.
• Communicates status updates, issues, and key milestones to stakeholders throughout the acquisition and renewal lifecycle.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level