Senior Analyst, Supply Chain Systems (Shift C) - Clayton, IN

GXO Logistics

About The Position

Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. At GXO Logistics, we invest hundreds of millions in technology every year so that we can continue to provide exceptional solutions for our customers. As the Senior Analyst, Supply Chain Systems, you’ll collaborate across the organization to ensure the technical needs of the business are met. We will immerse you in a rapidly growing environment fueled by achievement and a tenacious team spirit, and make sure you have the tools, resources and support to build a career you’re not only proud of, but one you’ll love. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

Requirements

Bachelor’s Degree in Computer Science, Data Analytics, or equivalent related work or military experience
2 years of experience of 3PL or MIS experience; or an equivalent combination of education and experience including WMS implementation and/or support
Availability to work a flexible work schedule as needed, including planned and unplanned overtime, which may include weekends
Understanding of warehouse processes (receiving through shipping), automation systems (Picking Bots, GTP, Pick to Light, ASRS, Robotic Arms, Unit Sorter, Shipping, Conveyor, etc.) that may interface with the WMS, and peripheral interface devices (RF, printers, etc.).
Experience to include WMS configuration, implementation, and support in a distribution center environment with familiarity of RF systems and equipment
Advanced knowledge of SQL, databases, Python, Tableau / PowerBI, or Alteryx, MS Access/Excel or similar

Nice To Haves

Certification in any of the following: Salesforce.com, business analysis, systems analysis or business requirements gathering
Experience performing well under pressure in an ambiguous and rapidly changing environment
Excellent verbal and written communication skills, including communicating technical concepts and plans at all levels
An aptitude for using a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures

Responsibilities

Primary responsibilities initially will be day-to-day technical support of warehouse management systems and automation control systems
Identifies potential issues, recommend solutions, escalate to appropriate level, seeks advice and guidance from within/external to organization- Secondary responsibilities include assisting with design & implementation of WMS/OM/B2B system solutions including process/system design, system & data set-up and configuration, user training, testing, go-live support, and continuous improvement- Works through all phases of the SDLC including, but not limited to, leading focus groups and workshops to discuss requirements, articulate business processes and creating business requirement documents that meet the strategic needs of the supply chain initiatives
Analyzes customer and business partner requirements to understand and apply systems implementation concepts and principles to effectively implement and support inbound, outbound, internal warehouse processes, and transportation systems
Participate in integration meetings with clients to determine system requirements and specifications relative to integration mapping and product configuration
Translates client/business requirements into system requirements, technical specifications, and logical data mappings for integration
Partners with technical subject matter experts to develop the detailed technical process flow, business, architecture, integration requirements, and decision points for business systems solutions (WMS, OMS, B2B integration, etc...)