Senior Analyst - Safety Data

United AirlinesChicago, IL
1d$81,795 - $106,602Hybrid

About The Position

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Why Inflight Services? Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation. Job overview and responsibilities The Sr. Analyst - Safety Data is responsible for the comprehensive analysis of all Inflight safety related data; including but not limited to; lost time injuries, OSHA Recordable injuries, flight attendant safety reports, divisional audits, passenger incidents, and other ad-hoc data or reports. In addition, the Sr. Analyst will calibrate and routinely meet with a team of data analysts who report to a vendor partner. Leverage available data to provide Infight leadership with a picture of current and proactive needs to mitigate risk and provide a safe work environment for divisional employees. This is a hybrid position (T-TH in the office)

Requirements

  • Bachelor's degree or 4 years of relevant work experience
  • 1-2+ years’ experience conducting complex analysis
  • OSHA policies and reporting
  • Advanced analytical skills
  • Advanced Microsoft Excel and PowerPoint Skills
  • Presentation skills in front of large audiences
  • Strong skills to communicate complex ideas effectively
  • Complex problem solving through independent critical thinking
  • Data driven
  • Strong experience building dashboards
  • Travel up to 20%
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

Nice To Haves

  • Flight Attendant Qualification
  • Inflight Operations background/familiarization
  • Experience with coaching or mentoring others
  • Root Cause Analysis training
  • Statistics analysis skills
  • Data visualization experience
  • Data modeling capabilities

Responsibilities

  • Completes comprehensive analysis across numerous data sources, summarizes information, identifies, escalates, and presents trends to Inflight leaders
  • Develops and maintains data technology tools to enhance tracking of safety performance and reporting
  • Serves as a liaison to the Inflight Base Management Team for injury tracking and reporting
  • Routinely meets with and calibrates vendor partner analysts who read, taxonomize, and provide notification of flight attendant safety reports

Benefits

  • medical
  • dental
  • vision
  • life
  • accident & disability
  • parental leave
  • employee assistance program
  • commuter
  • paid holidays
  • paid time off
  • 401(k)
  • flight privileges
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