Senior Analyst, Revenue Strategy and Operations

OpenTable • New York City, NY

350d • $85,000 - $105,000

About The Position

OpenTable, part of Booking Holdings, Inc., is an industry leader in hospitality with over 23 years of experience. The company supports restaurants, bars, wineries, and other venues globally, helping them attract guests, manage capacity, improve operations, and maximize revenue. The role of Sr. Analyst involves supporting various sales and services related programs, initiatives, and analytics in North America. The position requires experience in manipulating large data sets to discover trends and make recommendations, working cross-functionally with multiple departments, and delivering data-driven insights to internal partners.

Requirements

• 3-5+ years of experience in analytics and at least 2 years of experience leading Analytics efforts within an organization.
• Experience with Snowflake or any other relational database.
• Strong SQL skills and experience with design and development of ETL processes.
• Experience with user-facing analytics platforms: Tableau, Superset, MicroStrategy.
• Sophisticated Excel skills, including proficiency with pivot tables and VLOOKUP; equivalent Google Sheets experience preferred.
• Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc.
• Experience with Google Platforms: Google Analytics, Google Ads, Google Search a plus.
• Experience with LTV/CAC modelling a plus.
• Experience with commission/incentives, goal setting, territory management that support sales enablement a plus.
• Strong verbal and written communication skills including detailing business processes, use cases, and business requirements.
• Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills.
• Understanding of sales process within OpenTable, or equivalent sales process experience.

Nice To Haves

• High energy and contagious enthusiasm; willing to take on tough projects.

Responsibilities

• Support global Sales and Services and Marketing decisions through sophisticated analytics.
• Prepare and present data analysis for audiences ranging from field sales members to senior leadership.
• Translate data sets into impactful insights, recommendations, dashboards, and reports for the larger sales and operations teams.
• Collect feedback and handle inbound requests from the Global Restaurant Sales and Services (RSS) team for process and system enhancement requests; drive process optimization and training.
• Build and maintain financial models, forecasts, and dashboards for various business scenarios.
• Manage Salesforce.com (SFDC) data stewardship and improvement; create and maintain dashboards and reports; provide end user support and documentation management.

Benefits

• Generous paid vacation
• Day off on your birthday
• Company-matched retirement plans
• Company-wide week off each year
• Work from (almost) anywhere policy
• Health, dental, and vision insurance plans
• Flexible Spending Accounts
• Headspace Subscription
• Company-paid therapy sessions through SpringHealth
• Paid Volunteer Time
• Universal Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees