Senior Analyst, Revenue Cycle

CVS Health • Island, KY

8d

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Senior Analyst – Third Party Revenue Cycle The Senior Analyst provides project and portfolio management support for the Third Party Revenue Cycle Department, ensuring alignment with strategic goals and operational efficiency. This role collaborates with internal and external business partners to manage a portfolio of initiatives, assess project opportunities, and define delivery channels in partnership with IT. The Senior Analyst plays a key role in strategic planning, vendor oversight, and process improvement through data-driven insights and effective communication. They are innovative and adaptable, with a proven ability to work independently and as part of a collaborative team.

Requirements

• Proven experience in project management, including governance, metrics, and portfolio management.
• Strong analytical skills with the ability to assess project data and identify inconsistencies.
• Excellent verbal and written communication skills; ability to engage with stakeholders at all levels.
• Ability to troubleshoot root causes, evaluate alternatives, and suggest viable solutions.
• Experience facilitating meetings, building consensus, and driving project milestones.
• Experience managing relationships with internal teams and external vendors.
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access).
• Familiarity with project management tools such as MS Project, Visio, Miro, Lucid or similar platforms.

Nice To Haves

• Lean Six Sigma, Project Management Professional (PMP) or other related certifications or continuous improvement strategies
• Experience with analytical tools such as SQL, Teradata, Snowflake, or VBA
• Knowledge of Pharmacy Accounts Receivable and/or Revenue Cycle processes
• Familiarity with CVS systems and/or workflows
• Understanding of healthcare standards and compliance
• Familiarity with databases and ability to generate queries, data exports, and reports

Responsibilities

• Collaborating with business and IT teams to assess project ROI, define delivery channels, and prioritize initiatives.
• Overseeing third-party vendor activities related to cost, contract duration, and return on investment.
• Maintaining a sustainable and scalable project coordination process that supports departmental goals.
• Supporting Third Party Automation and IT partners with business prioritization, break-fix capture, and planning goals.
• Documenting current-state processes, workflows, and pain points to support improvement planning and future-state design.
• Communicating effectively with peers, clients, business partners, and senior leadership through presentations, meetings, and written materials.
• Maintaining visibility into enterprise initiatives and third-party roadmaps to ensure coordination and avoid duplication of efforts.
• Creating, maintaining, and distributing meeting notes, project plans, and other relevant documentation to support transparency and accountability.
• Participating in enterprise meetings, capture key takeaways, and ensure follow-through on action items.
• Identifying and supporting efficiency-driven opportunities across internal and external automation teams.
• Serving as a backup to Business Support team members, including Sr. Analysts and Department Administrator

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees