Senior Analyst, Program Analytics

Grainger Businesses • Lake Forest, IL

1d • Hybrid

About The Position

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.

We ask that you bring a holistic understanding of the business, strong systems thinking, an analytical mindset, and the ability to collaborate seamlessly across functions. In this role, you will shape insights that power MSMEA wide initiatives—leveraging advanced analytical capabilities, mainly AI and machine learning, to uncover revenue generating opportunities, optimize costs, and strengthen our strategic decision making. In this role, you will report to the Manager, Program Analytics, and will partner closely with MSMEA leaders to build, evolve, and sustain the advanced analytical insights that fuel high impact, profitability driving workstreams across the organization wide initiatives. You will leverage advanced analytics making impact in profitability and driving workstreams across the organization.
This is a hybrid position requiring 3 days per week onsite in Lake Forest, IL or Chicago, IL.

Requirements

• BS/BA degree in data analytics/science, engineering, technology, marketing, or business preferred
• 5+ years business experience with a working knowledge of Advanced Analytics, Supply Chain Management, Cost Accounting, Finance and Economics
• Experience managing large data sets and utilizing advanced analytical tools and methodologies to construct compelling narratives
• Proficient in usage of databases (e.g. Snowflake, Databricks) and querying languages (e.g. SQL)
• Proficient in one or both of the following programming languages: Python, R
• Comfortable building and delivering presentations to management, staff and field audiences
• Must understand Our business direction, customer requirements, supply management-marketing strategy, and demand generation fulfillment process
• Experience driving and demonstrating results financially, strategically and managerially
• Clear understanding of suppliers, customers, Grainger's strengths and weaknesses, opportunities and threats. Can apply thought process to construct executable plans
• Change Management skills- inspiring teams to welcome change, embrace new directions, and future opportunities. Anticipate change and prepare for it by defining goals, responsibilities and time frames

Responsibilities

• Develop models and supporting tools that help weigh decisions, recommendations, and actions against their material impact on profitability leveraging AI/ML capabilities
• Collaborate and work with team members across the entire organization to improve cost management, ensure reliable supply, and ignite profitable growth
• Help with strategic planning, review, and implementation to ensure portfolio recommendation is deployed across the business
• Use data and market insights to meet end-to-end needs across the business to improve customer and team member experience
• Ensure new tool development enables standard work and is additive to the productivity and effectiveness of stakeholders

Benefits

• With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:
• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level