Senior Analyst, Pricing Support

Cardinal Health

1d•$57,000 - $73,400•Remote

About The Position

What Customer Pricing Support contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Pricing Support is responsible for proactive research, customer and supplier inquiries, and dispute resolution all with a concentration on customer pricing, acting as a liaison with internal and external key stakeholders. Services multiple customer accounts and/or processes in a fast paced and highly analytical environment.

Requirements

Bachelor's degree in related field, or equivalent work experience, preferred
2-4 years of experience, preferred
Experience with MS Excel (i.e., pivot tables, v look ups)
Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
Works on projects of moderate scope and complexity
Identifies possible solutions to a variety of technical problems and takes action to resolve
Applies judgment within defined parameters
Receives general guidance and may receive more detailed instruction on new projects
Work reviewed for sound reasoning and accuracy

Responsibilities

Logging inquiries into the team's Combined Workflow tool for prioritization.
Communicating status updates and final resolutions with stakeholders with appropriate cadence and clarity.
Working cross-functionally with internal teams to address complex reclass issues.
Creating and applying innovative solutions to improve the customer experience relating to order reclassifications.