Senior Analyst, People Analytics

Wayfair • Boston, MA

84d • $104,500 - $118,250 • Hybrid

About The Position

Wayfair is evolving its People Analytics function into an Analytics Center of Excellence (ACE) and we are seeking a Senior Analyst to join our Research & Insights lane and drive our mission forward! In this pivotal role, you'll act as a strategic partner, leveraging advanced analytics to diagnose talent challenges and provide data-driven recommendations that shape our talent strategy and enhance the employee experience. This role will report into the Head of People Analytics and requires a proactive self-starter who can thrive in ambiguous situations and autonomously drive work from start to finish. You'll partner with stakeholders across levels to understand their needs, pressure-test for impact, and work towards scalable solutions. You will apply your expertise in applied statistical research and advanced analytics to answer high-impact business questions and produce accurate, high-quality analyses. Your ability to build a compelling narrative with data will be essential for communicating complex insights to a senior audience.

Requirements

• 3+ years of experience in people analytics or a similar analytical role in a fast-paced environment.
• A bachelor's or master's degree in a quantitative or I/O field (e.g., Business Analytics, Data Science, Mathematics, Economics, or Statistics) with a strong command of statistics.
• Demonstrated ability to solve complex business problems using data analysis and modeling.
• Extensive experience using at least one structured programming language (e.g., SQL, Python, or R) is required.
• Proficiency with dashboarding tools like Visier, Looker, or Tableau is a plus.
• Strong written and verbal communication skills with a proven track record of building compelling narratives with data.
• The ability to collaborate effectively with diverse stakeholder groups, communicate with various audiences, and balance/negotiate priorities.
• Integrity, maturity, and respect to handle sensitive employee data.

Responsibilities

• Act as a consultative partner for the organization, building relationships with stakeholders across different levels and teams.
• Conduct in-depth research and build advanced analytical models to proactively identify and solve complex talent challenges.
• Work on employee listening programs, designing and implementing strategies to gather and analyze employee feedback to improve engagement and retention.
• Translate sophisticated analyses into a logical, convincing business narrative that is easy to follow and resonates with a senior audience.
• Conduct external research and benchmarking to provide additional context and insights on the state of our talent organization.
• Explore and leverage AI to enhance our workflows and enable a strong user experience with our products.
• Collaborate effectively as a team player, working with colleagues to share knowledge and contribute to the overall success of the team.
• Develop, mentor, and potentially manage junior analysts.

Benefits

• Hybrid work environment with office presence Monday-Thursday and remote work on Fridays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees