Senior Analyst, Payroll

MastercardO'fallon, MO
1d$85,000 - $132,000

About The Position

Overview We are seeking a detail-oriented, proactive Senior Payroll Analyst to join our Payroll team. In this role, you will play a critical part in driving operational excellence, compliance, and employee support in North America payroll operations. You’ll be instrumental in managing payroll-related inquiries, enhancing day to day processes, supporting audit requests, and collaborating with internal and external stakeholders to ensure a seamless payroll experience.

Requirements

  • Bachelor’s degree in accounting, finance, business administration, or related field.
  • 3+ years of payroll, compliance, or audit experience
  • Strong understanding of North America payroll processes in a Multi-state environment and related regulatory requirements.
  • Strong working knowledge of payroll systems (Workday)
  • Exceptional problem-solving skills and attention to detail.
  • Advanced Excel and data analytics skills (e.g., pivot tables, VLOOKUPs, reporting tools).
  • Demonstrated experience in payroll processing
  • Strong interpersonal and communication skills, with the ability to work effectively across teams, functions and time zones

Nice To Haves

  • Experience with SOX controls and internal audit processes is a plus.
  • Equity knowledge a plus

Responsibilities

  • Respond to HR inquiries across Payroll, Compensation, and Benefits with professionalism and accuracy, ensuring timely resolution in line with Service Level Agreements (SLAs).
  • Address complex HR/Payroll issues and proactively identify and implement process improvements.
  • Manage a range of special projects, from simple to complex, as needed.
  • Collaborate with internal teams (COEs, HR Field) to gather information and drive tasks to completion.
  • Support high-level transaction processing and ensure audit compliance through proper workflows.
  • Provide guidance and mentorship to team members.
  • Handle confidential data in accordance with MasterCard confidentiality requirements.
  • Independently develop and adapt processes to resolve transaction-related challenges.
  • Contribute to the AskHR knowledgebase and create user documentation (e.g., How-To guides).
  • Operate with cultural sensitivity and flexibility across regions.
  • Ensure compliance with legal and ethical standards in all supported countries.
  • Continuously build regional knowledge through team-based learning and sharing.

Benefits

  • insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • flexible spending account and health savings account
  • paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
  • 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
  • 10 annual paid U.S. observed holidays
  • 401k with a best-in-class company match
  • deferred compensation for eligible roles
  • fitness reimbursement or on-site fitness facilities
  • eligibility for tuition reimbursement
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