Senior Analyst, Payroll

Mastercard • O'Fallon, MO

84d • $78,000 - $121,000

About The Position

We are seeking a detail-oriented, proactive Senior Payroll Analyst to join our Payroll team. In this role, you will play a critical part in driving operational excellence, compliance, and employee support in North America payroll operations. You'll be instrumental in managing payroll-related inquiries, enhancing day to day processes, supporting audit requests, and collaborating with internal and external stakeholders to ensure a seamless payroll experience.

Requirements

• Bachelor's degree in accounting, finance, business administration, or related field, preferred.
• Payroll, compliance, or audit experience.
• Strong understanding of North America payroll processes and related regulatory requirements.
• Strong working knowledge of payroll systems (Workday).
• Experience with SOX controls and internal audit processes is a plus.
• Exceptional problem-solving skills and attention to detail.
• Advanced Excel and data analytics skills (e.g., pivot tables, VLOOKUPs, reporting tools).
• Demonstrated experience in payroll processing.
• Experience processing payroll for a multi-state organization.
• Equity knowledge a plus.
• Strong interpersonal and communication skills, with the ability to work effectively across teams, functions and time zones.

Responsibilities

• Respond to HR inquiries across Payroll, Compensation, and Benefits with professionalism and accuracy, ensuring timely resolution in line with Service Level Agreements (SLAs).
• Address complex HR/Payroll issues and proactively identify and implement process improvements.
• Manage a range of special projects, from simple to complex, as needed.
• Collaborate with internal teams (COEs, HR Field) to gather information and drive tasks to completion.
• Support high-level transaction processing and ensure audit compliance through proper workflows.
• Provide guidance and mentorship to team members.
• Handle confidential data in accordance with MasterCard confidentiality requirements.
• Independently develop and adapt processes to resolve transaction-related challenges.
• Contribute to the AskHR knowledgebase and create user documentation (e.g., How-To guides).
• Operate with cultural sensitivity and flexibility across regions.
• Ensure compliance with legal and ethical standards in all supported countries.
• Continuously build regional knowledge through team-based learning and sharing.

Benefits

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• Flexible spending account and health savings account
• Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time
• 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on-site fitness facilities
• Eligibility for tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree