Senior Analyst - Marketing Strategic Enablement
About The Position
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The U.S. Consumer Marketing team (USCM) is part of the U.S. Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The Sr. Analyst, Marketing Strategic Enablement (Risk Mitigation Innovation) will be responsible for ensuring Consumer Marketing is operating in accordance with our promises to cardmembers, as well as meeting all regulatory obligations. The successful candidate will assist in the development and execution of new governance activities and solutioning that result in strong compliance and controls.
Requirements
- Excellent project management and organizational skills, with ability to manage multiple priorities
- Strong collaboration skills, with the ability to partner with cross-functional teams and drive results
- Curious, self-starter mindset with the ability to proactively learn the business, ask thoughtful questions, and takes initiative in a fast-paced environment
- Governance and compliance knowledge preferred
Nice To Haves
- Past experience working with technology teams a plus
Responsibilities
- Partner with USCM teams to develop and grow knowledge of varied marketing processes to inform controls, identify root causes, and propose process innovations
- Support the development of new operational excellence infrastructure, including ADA Compliance and Partner ID Automation
- Liaise with technology teams and NPD to define and represent USCM needs across risk mitigation projects
- Implement project management and collaboration tools to effectively organize project updates and milestone tracking
- Liaise closely with Control Management and the Business Operations team to ensure USCM complies with Enterprise and external governance needs
Benefits
- Competitive base salaries
- Bonus incentives
- 6%25 Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
