Senior Analyst, LBS Technology Scheduling Function Support

LifePoint Hospitals • Brentwood, TN

75d

About The Position

The Senior Analyst, LBS Technology Scheduling Function Support is responsible for working closely with technical teams or software vendors to design and configure software applications. This position serves both internal co-workers and external customers, clients, patients, contractors, and vendors. The role requires access to and/or working with sensitive and/or confidential information and a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA).

Requirements

• Bachelor's Degree required, preferably in the areas of computer science, information technology, software engineering, or a related field.
• 5+ years of experience, preferably in a shared service organization.
• Oracle Certification (Preferred).

Nice To Haves

• Master's Degree (preferred).

Responsibilities

• Displays working knowledge in Scheduling Module.
• Manage complex problems and work with other team members to ensure ticket resolution.
• Work closely with technical teams or software vendors to design and configure software applications.
• Collaborate with business stakeholders to understand their processes, objectives, and challenges.
• Develop and execute test plans to ensure that the software applications meet defined functional requirements.
• Provide training and support to end-users on application functionalities.
• Collaborate with IT teams to prioritize and implement system enhancements, bug fixes, and upgrades.
• Prepare detailed functional specifications, system documentation, user manuals, and training materials.
• Maintain up-to-date documentation of system configurations, customizations, and integration points.
• Applies working knowledge and experience in own job discipline and broadens capabilities.
• Maintain regular and reliable attendance.
• Perform other duties as assigned.

What This Job Offers

• Career Level: Mid Level
• Industry: Hospitals
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees