Senior Analyst – International Marketing - Product & Data Strategy

UPS

1d•Onsite

About The Position

We are seeking a highly analytical, systems-oriented Senior Analyst to partner closely with an International Product Manager and support the strategy, execution, and optimization of global shipping and compliance-focused products. This role sits at the intersection of data analysis, process design, systems thinking, and international shipping workflows. You will help transform complex shipping, customs, and compliance data into insights, decision frameworks, and scalable product and process improvements. Success requires curiosity, independent thinking, and the ability to ask the right questions—not just answer the ones already defined.

Requirements

Strong data analysis and analytical thinking skills
Experience with data visualization tools and presenting insights clearly
Solid understanding of data flows and system interactions (at a conceptual level)
Strong process design and problem-solving mindset
Understanding of shipping, logistics, or supply chain journeys (end-to-end thinking)
Quick thinker who can connect dots across data, systems, and operations
Excellent at asking the right questions, challenging assumptions, and clarifying ambiguity
Self-starter with a strong sense of ownership and accountability
Comfortable working in fast-paced, cross-functional environments
Proficiency in Microsoft Office, including Excel, Access, and PowerPoint.
Strong organizational skills with the ability to multitask and meet deadlines.
Excellent communication and interpersonal skills.
Proven ability to lead cross-functional teams and manage complex stakeholder environments.

Nice To Haves

Master of Business Administration.
Experience working with international markets and multilingual product environments.
Experience in: Transportation, logistics, supply chain, or international shipping Product, operations, or strategy-support roles
Familiarity with customs, trade compliance, or international shipping flows (a plus, not required)
Strong proficiency in Excel (analysis, modeling, structured thinking)
Experience with PowerPoint for storytelling and stakeholder communication
Familiarity with BI or visualization tools (e.g., Power BI, Tableau, etc.)
Comfort navigating data from multiple systems and sources

Responsibilities

Develop a solid understanding of end-to-end data flows across shipping, brokerage, compliance, and product systems
Partner with IT and product teams to understand inputs, outputs, dependencies, and constraints at a surface-level system design (no coding required)
Identify data gaps, inconsistencies, or process breaks that impact downstream outcomes
Analyze large and complex datasets related to shipping flows, customs events, clearance outcomes, shipment holds, and customer behavior
Identify patterns, anomalies, and root causes impacting customer experience, compliance, and operational efficiency
Translate data into clear insights, narratives, and recommendations to support product and roadmap decisions
Build compelling dashboards, views, and visualizations that clearly communicate trends, risks, and opportunities
Help leadership and cross-functional teams understand what’s happening, why it matters, and what to do next
Ensure data is presented in a way that supports decision-making, not just reporting
Map and analyze end-to-end shipping journeys, including customer, system, and operational touchpoints
Support process design and optimization efforts by identifying friction points and improvement opportunities
Help turn complex workflows into simpler, scalable, and more intuitive processes
Act as a thought partner to the Product Manager—supporting: Problem definition Opportunity sizing Hypothesis validation Success metrics definition
Prepare data-backed materials for stakeholder reviews, roadmap discussions, and executive forums
Proactively surface insights and opportunities—without waiting to be asked