Senior Analyst Information Technology Epic

NewYork-Presbyterian Hospital • New York, NY

290d • $87,500 - $130,000

About The Position

At NewYork-Presbyterian Hospital, Information Technology is at the forefront of our patient experience. Innovative technology, such as telehealth, remote patient monitoring, and robotics, drive our initiatives addressing large-scale challenges that will yield better outcomes for patients and their families. Join our team to develop your career while creating solutions and services that will improve the health and well-being of the communities we serve. This is your opportunity to provide world class technology solutions that will directly impact the quality of a patient's life. Start your journey with us today! Senior Analyst Information Technology Epic is responsible for providing intricate tactical and operational support for the implementation of Enterprise Clinical IT systems. Assists and facilitates the design, implementation, optimization, change management and issue resolution related to the enterprise system and the clinical and business workflows it supports. Requires experience working with enterprise systems such as the Epic platform as well as the applicable clinical and/or business workflows.

Requirements

• Bachelor's degree or equivalent experience.
• Epic Module Certification or obtained within twelve (12) months of employment.

Nice To Haves

• Degree or major in Computer Science.
• Masters Degree.
• ITIL Certification.
• Lean Six Sigma Certification.
• PMP Certification.
• NYS Clinical licensure (Medical, Nursing, Pharmacy, or other relevant allied health professional).
• Epic experience.

Responsibilities

• Supports the relevant departmental environment including all applications and operational interfaces.
• Performs intermediate problem analysis and troubleshooting, and maintains appropriate documentation.
• Escalates complex issues to the appropriate group in a timely manner.
• Provides intermediate programming and/or analytical support for the relevant departmental system, subsystems, and related software products, in support of clinical and operational clients.
• Updates and maintains project plans, provide design and installation/support documentation.
• Creates or modifies change management procedures per departmental standards as necessary.
• Designs, configures and installs new programs, modifications or enhancements to existing systems.
• Analyzes modifications or enhancements to determine impact on existing production systems.
• Assists in designing, implementing, and optimizing new programs while assessing their impact on existing production systems.
• Provides programming and analytical support for our clinical and operational clients, ensuring the update and maintenance of project plans and installation/support documentation.
• Develops comprehensive test plans, conducts system tests, and partakes in software upgrades and testing.

Benefits

• Comprehensive and competitive benefits that support you and your family in every aspect of life.
• Opportunities for personal and professional growth.
• Dynamic environment that embraces every person.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: Bachelor's degree