Senior Analyst - Financial Integrity Group (FIG)

Fiserv • Coral Springs, FL

280d

About The Position

A successful Analyst at Fiserv plays a crucial role in ensuring the accuracy and compliance of merchant billing. You will conduct comprehensive financial audits, investigate discrepancies, and collaborate with multiple departments to maintain accurate billing practices. Your expertise ensures that our merchant clients receive precise billing, strengthening client trust and satisfaction.

Requirements

• 2+ years of experience in financial auditing or a related field.
• Experience in detecting and resolving discrepancies in billing records.
• Experience in preparing detailed financial audit reports.
• Experience using billing systems, preferably the Fiserv Billing system.
• Bachelor's degree or an equivalent combination of education, work, and/or military experience.

Nice To Haves

• 2+ years of experience in the financial services industry.
• Experience in a client-facing role.
• Certified Public Accountant (CPA) designation.
• Advanced proficiency in Microsoft Excel.
• Experience with enterprise-level billing systems and software.

Responsibilities

• Conduct comprehensive merchant audits to ensure compliance with contracts, internal policies, and external regulations.
• Detect and investigate discrepancies in billing records and resolve any identified issues.
• Prepare detailed audit reports and present findings to senior management and Account/Relationship Managers.
• Follow-up on audits to ensure completion and effective action.
• Collaborate closely with Sales, Account Management, and Implementations to gather necessary information and ensure audit accuracy.
• Assist stakeholders in determining financial impacts on clients and/or Fiserv.
• Demonstrate in-depth expertise in the Fiserv Billing system.
• Ensure all audits are thoroughly completed, delivered to our customer, and actioned as part of the Financial Integrity Group (FIG).

Benefits

• Paid holidays and generous time off policies, including Recharge & Refuel time for qualifying associates.
• Free counseling through our Employee Assistance Program (EAP).
• Competitive salaries and the Fiserv 401(k) Savings Plan.
• Employee Stock Purchase Plan.
• Living Proof program for recognition and rewards.
• Medical, dental, vision, life and disability insurance options.
• Well-being resources through the Fuel Your Life program.
• Training, development, certification, and internal mobility opportunities.
• Employee Resource Groups that promote a diverse and inclusive culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree