Senior Analyst Field Sales Enablement (Remote) Johnson and Johnson, MedTech Electrophysiology
About The Position
Johnson & Johnson MedTech – Electrophysiology is currently recruiting for a Senior Analyst, Field Sales Enablement within the Sales Enablement organization. This role is remote with up to 10% domestic travel. Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. The Senior Analyst, Field Sales Enablement is responsible for end-to-end enablement operations supporting the Field Sales Organization within J&J MedTech Electrophysiology/Structural Heart/Neurovascular business units. This role serves as a core operational owner for Health Care Industry Representative Vendor Credentialing, Fleet/SAFE Fleet, and Mobility, ensuring field readiness, customer access, safety, compliance, and operational effectiveness across the organization. The Senior Analyst initiates, develops, and communicates policies and procedures; partners closely with internal and external stakeholders; and delivers analytics and insights that support business priorities while mitigating access, compliance, and operational risk.
Requirements
- Bachelor’s degree and a minimum of four (4) years of professional experience OR Associate’s degree and a minimum of six (6) years of professional experience.
- Experience supporting operational programs for a field-based organization (e.g., vendor credentialing, fleet, safety, mobility, commercial operations, or field enablement
- Strong analytical skills, including experience producing metrics, dashboards, scorecards, and recurring performance reports.
- Advanced Microsoft Excel skills (pivot tables, lookups, complex formulas).
- Strong written and verbal communication skills, with the ability to translate complex requirements into clear guidance for field teams.
- Ability to manage multiple priorities independently with strong attention to detail and time management.
- Demonstrated sound judgment and discretion when handling sensitive information and navigating complex, cross functional issues.
- ‑functional issues.
- Ability to function independently as well as collaboratively within a team environment.
Nice To Haves
- Experience with Vendor Credentialing / HCIR programs supporting a field sales organization.
- Experience with Fleet and/or SAFE Fleet and/or mobility programs.
- Familiarity with credentialing platforms and industry-standard credentialing requirements.
- Experience developing training or enablement materials for field organizations.
Responsibilities
- Health Care Industry Representative Vendor Credentialing
- Act as the main administrator and expert for Health Care Industry Representative (HCIR) vendor credentialing, ensuring all requirements are met for continuous access.
- Oversee onboarding, offboarding, and annual re-credentialing for field sales, managing training and documentation assignments.
- Monitor and implement new or updated credentialing requirements, assessing relevance and coordinating compliance.
- Communicate with medical facilities, vendors, and partners to clarify requirements, resolve issues, and ensure timely completion.
- Safeguard associate data privacy and manage escalation procedures for exceptions or sensitive cases.
- Collaborate with internal teams to support credentialing governance, review documents, and mitigate risks.
- Fleet / SAFE Fleet Operations
- Manage day-to-day Fleet and SAFE Fleet operations supporting field sales and service teams.
- Manage and provide timely responses to Fleet/SAFE Fleet mailbox inquiries from field sales, service, and internal partners.
- Manage and execute vehicle replacement activities for qualified Fleet drivers in accordance with established policies and processes.
- Support safety programs and initiatives aligned with SAFE Fleet standards and business priorities.
- Mobility Operations
- Manage the J&J Mobility program full lifecycle, including mobile devices and mobile service support for the Field Sales Organization.
- Partner with internal stakeholders and vendors to ensure timely provisioning, issue resolution, and adherence to mobility standards and policies.
- Reporting, Analytics & Business Insights
- Calculate, analyze, and deliver CPMM and related operational metrics to MedTech Electrophysiology & addl. business units.
- Produce and deliver SAFE Fleet Ambassador scorecards and other recurring reports, adapting requirements based on insights and unmet needs.
- Review monthly reports to identify trends, risks, and improvement opportunities across credentialing, fleet, and mobility operations.
- Training, Communication & Stakeholder Partnership
- Lead training planning, Learning Management Systems, and onboarding support for Vendor Credentialing, Fleet/SAFE Fleet, and Mobility responsibilities, including knowledge transfer and role enablement.
- Collaborate closely with the Field Sales Organization (FSO) on enablement processes, communications, and issue resolution.
- Engage external business partners to obtain information and services that support credentialing, fleet, and mobility operations and value delivery.
- Participate in credentialing and enablement forums or communities, as appropriate, to benchmark best practices and remain current on evolving standards.
Benefits
- This position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.
- Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
- Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- This position is eligible to participate in the Company’s long-term incentive program.
- Employees are eligible for the following time off benefits:
- Vacation – up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
- Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year
- Additional information can be found through the link below.
- https://www.careers.jnj.com/employee-benefits
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period10 days
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
- For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
