Senior Analyst, Field Reporting Immunology

Johnson & Johnson Innovative Medicine•Horsham, PA

21h

About The Position

Johnson & Johnson Innovative Medicine is recruiting for a Senior Analyst, Field Reporting Immunology located in Horsham, PA. About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine. About Immunology Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine About the Role The Senior Analyst, Field Reporting Immunology supports field reporting tools, serves as a liaison and partner with home office and field partners to gather reporting requirements for our field reporting platforms and collaborate with Product Manager of Field Reporting and our IT Business to develop and implement these requests, perform User Acceptance Testing and validation. The Senior Analyst facilitates ad-hoc system trainings, field questions relating to reporting platforms.

Requirements

A minimum of a bachelor’s degree is required.
A minimum of 3 years of professional experience.
Experience with syndicated data sources
Proficiency in MS Office
Strong analytical skills

Nice To Haves

Healthcare industry experience
SQL, SharePoint, and Salesforce.com (Veeva) experience
Previous experience with sales force call plan/alignment processes and field reporting platforms.

Responsibilities

Acts as the Subject Matter Expert resource in field reporting for the business unit, interacting with all levels within the organization.
Serves as primary liaison with home office and field partners to understand business needs, translate to home office team.
Provides ongoing updates and visibility regarding availability of field-based sales performance reports.
Provides insights aligned to field report design and efficiency providing appropriate recommendations for improvements.
Partners closely with internal IT and multiple suppliers supporting sales operations field reporting functions, updates, improvements, and corrections.
Investigates reported issues in collaboration with internal team members and suppliers to ensure timely resolution.
Serves as point of contact for external suppliers in support of field reporting efforts and outputs.
Guides partners to ensure awareness of timelines and expectations while working toward published SLAs.
Delivers accurate and timely reports to the field by establishing and following efficient processes, identifying issues, and working with business partners toward resolution.
Monitors and validates data flow and report processing from IT and from IT to vendors, creating and updating files as needed.
Collaborates with Commercial Operations & Reporting, IT, and vendors to understand, address and present solutions to issues following a detailed and systematic process to identify root causes and sharing outcomes.
Methodically tracks and trends investigations to uncover and address themes.
Collaborates with Associate Director, Commercial Operations & Reporting to develop and optimize the use of tools and training programs for field reporting.
Responsible for development of content and facilitating training for sales New Hire/Management Development classes as it relates to Field Reporting.
Responsible for establishing and maintaining productive relationships with vendors.
Responsible for collaborating with peers across business units to share ideas, improve productivity, efficiency and simplify processes.
Continuously seeks ways to increase commercial operations efficiency.