Senior Analyst, Digital Analytics

Chipotle • Newport Beach, CA

94d • $113,000 - $158,000 • Onsite

About The Position

At Chipotle, we are transforming digital analytics into a strategic capability that drives growth and enhances the guest experience. As a Senior Analyst, Digital Analytics, you will serve as a thought partner to digital leaders, proactively shaping strategy by asking the right questions, defining measurement frameworks, and influencing cross-functional stakeholders. This role requires a balance of strategic vision and meticulous execution—ensuring data accuracy, uncovering actionable insights, and translating them into recommendations that advance our digital products and marketing efforts.

Requirements

• 5+ years' experience in digital analytics, customer data, reporting, and analysis, with a proven track record of turning insights into business impact.
• Strong stakeholder management and communication skills, with the ability to lead through influence, align cross-functional teams, and present complex findings in clear, compelling ways.
• A strategic mindset, capable of evolving the practice of digital analytics beyond reporting—asking the right questions, shaping measurement strategies, and connecting insights to business outcomes.
• Meticulous attention to detail, ensuring accuracy in reporting, data governance, QA, and execution, while balancing hands-on rigor with broader vision.
• Expertise with Adobe Analytics, Adobe Launch, and familiarity with the broader Adobe stack (Target, AJO, RT-CDP).
• Experience with FullStory or similar behavioral analytics tools is a plus.
• Experience with A/B and multivariate testing, personalization tools, and experimental design, including the ability to frame hypotheses, validate results, and advise on next steps.
• Proven ability to translate large, multi-source datasets into clear insights and actionable recommendations, driving strategy across digital product and marketing.
• Strong diagnostic and problem-solving skills, with the ability to uncover and resolve tracking or measurement issues quickly and collaboratively.
• Effective presentation skills, with confidence in influencing both technical and business audiences.

Responsibilities

• Act as a thought partner to digital leaders, proactively identifying opportunities where analytics can shape strategy and enhance the guest experience.
• Influence cross-functional stakeholders by framing insights in business terms, building alignment across product, marketing, and technology teams, and driving adoption of analytics-informed decisions.
• Manage the execution of daily, weekly, and monthly reporting, highlighting KPIs with accuracy, attention to detail, and consistency.
• Develop and maintain dashboards and analyses in Adobe Analytics, FullStory, and Target to deliver timely, actionable insights across digital channels (web, mobile apps, internal tools).
• Design and advise on testing protocols (A/B, multivariate, personalization), ensuring hypotheses are strategically framed, measurement is rigorous, and results are interpreted in context.
• Lead optimization initiatives, uncovering insights that translate into strategies for maximizing conversion, revenue, and guest engagement.
• Partner on roadmap development, ensuring tracking requirements and measurement frameworks are defined in advance of new product launches or personalization initiatives.
• Support implementation and QA teams, developing testing protocols and validating that analytics tracking is accurate, complete, and aligned with business goals.
• Investigate and diagnose analytics issues with a forensic mindset, collaborating with cross-functional teams to resolve tagging defects or data gaps.
• Bring strategic perspective and executional discipline—balancing big-picture vision with hands-on rigor in data accuracy, reporting, and insight delivery.

Benefits

• Medical, dental, and vision insurance
• 401k
• Sick leave
• Vacation time
• Annual cash bonuses
• Equity awards based upon performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places