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At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. The Performance & Insights team, within Sales Enablement, Pricing & Transformation (SPT), is the business analysis and business decisioning arm of Global Commercial Services (GCS) responsible for studying business performance and uncovering insights that drive GCS growth. The analyst will work very closely with several cross-functional partners including US SME Tele Sales LT, US SME Marketing, Finance, Risk and other key partners. S(he) will be a key subject matter expert for the business teams in ensuring the broader organization's ability to achieve success both strategically and tactically. Specifically, this role will be focused on optimizing our Tele Sales and Digital Sales Team strategies in US SME.
