Senior Analyst - Control Management | Internal Audit Group

American Express•Charlotte, NC

5h•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About the Internal Audit Group at American Express Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies. About the Role: The Audit Control Management team within the Audit Department plays a critical role in strengthening the department’s control environment and risk management practices. This role will play a key role in establishing and maintaining a strong governance framework, developing a control testing strategy, identifying and assessing operational risks, driving issue and event management, and identifying and managing the IAG owned issues. The role is essential to enabling a well-controlled, resilient audit function that operates with integrity, effectiveness, and efficiency. The objective of the Audit Control Management team is to identify risks throughout audit processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag risk themes for intervention and control enhancement. This is an exceptional opportunity for you to showcase and further expand your control management skills, internal audit skills, and ability to influence positive risk management change! IAG is looking for a Control Management Senior Analyst focused on ensuring control management is embedded in the day-to-day operations of the department. It will involve extensive collaboration with multiple partners across IAG.

Requirements

Bachelor’s degree
2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
Knowledge of process excellence, risk/control assessment data analysis, compliance control frameworks
Project management, communication, and interpersonal skills
Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively

Nice To Haves

Experience working within an internal audit department or second-line risk/control function.
Familiarity with audit methodologies and audit management systems.
Strong analytical, problem-solving, and program management skills.
Proficiency in using data analytics, audit management tools, and agile delivery principles.
Ability to thrive in a dynamic, fast-paced, and evolving environment.
Demonstrates flexibility and a growth mindset, thriving in a dynamic, newly formed team environment where processes are evolving.

Responsibilities

Partner across IAG to enhance the control environment
Support IAG in their risk assessments performance (e.g RCSA)
Perform control testing strategy to evaluate the design and effectiveness of controls supporting audit operations.
Support thematic risk reporting
Maintain issue trackers and support remediation
Support risk management practices within the department
Support control monitoring and compile key operational risk trends, activities, and events
Support sharing insights, better practices, themes, etc. across the department

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities