Business Systems - Senior Analyst role is responsible for coordinating, planning, and delivering projects that enhance the reliability, efficiency, and innovation of the company’s loan servicing systems and related technologies. This position serves as a key link between the Business Systems Manager, internal teams, vendors, and client-ensuring initiatives are completed on time, within scope, and aligned with company goals. This role combines project management expertise with technical systems support, quality assurance, and process improvement. The Senior Analyst will oversee timelines, facilitate cross-functional collaboration, manage project documentation, and support system implementations. This is an individual contributor role and the expectation of this role is to provide leadership in the key areas above, including project oversight, prioritization, and quality assurance responsibilities.