Senior Analyst, Business Strategy and Operations
About The Position
We’re looking for a self-driven, analytically minded Sr. Analyst, Business Strategy and Operations to join our Supply Chain team focused on In-Home services. This role is ideal for someone who thrives in a fast-paced, remote environment and is passionate about optimizing processes, driving compliance, and strengthening vendor relationships. You’ll play a critical role in streamlining workflows, enhancing store compliance across 2,300+ retail locations, and managing reporting that delivers actionable insights. You’ll also own key OEM partnerships and collaborate with internal and external teams to improve network performance and partner value.
Requirements
- BA or BS required; advanced degree in Supply Chain, Business, Operations, or related field is a plus.
- 3+ years of experience in supply chain, operations, or vendor management.
- Strong proficiency in Excel, PowerPoint, and Word; SQL or data visualization tools are a plus.
- Experience working with Retailers, OEMs, Part Distributors, and Technician Networks.
- Proven ability to manage cross-functional projects and drive outcomes independently.
Responsibilities
- Process Optimization: Identify and implement workflow improvements to reduce touchpoints and introduce automation where possible.
- Store Compliance: Coordinate with Creative, Field, and external teams to drive compliance across thousands of retail stores.
- Reporting & Insights: Develop and manage reporting tools that improve visibility, support compliance efforts, and deliver mutual value to SquareTrade and its partners.
- Vendor Management: Own relationships with OEMs and collaborate with internal Network teams to optimize vendor performance and strengthen partnerships.
Benefits
- Medical, dental and vision coverage with network optionality to support our dispersed workforce
- HSAs and FSAs
- Open access to mental health benefits including 1:1 therapy, coaching sessions and digital resources
- $75 monthly allowance to support self-care and well-being
- Up to 4% company match into 401(k)
- Supportive leave policies including paid parental, grieving and loss, and domestic violence protected leaves
- Paid Time Off
- Work flexibility
- Talent shares
- Tuition reimbursement
- Learning opportunities
- Hybrid work arrangements
- $80 monthly internet connectivity stipend
- Various corporate perks and discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
