Senior Analyst, Business Product Owner

Johnson & Johnson-posted 2 months ago
$77,000 - $124,200/Yr
Full-time • Mid Level
Remote • Titusville, NJ
5,001-10,000 employees
Chemical Manufacturing
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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. The Senior Analyst, Business Product Owner, is responsible for leading the support and continuous improvement of digital solutions within the Canadian Customer Service organization. Acting as a strategic partner between business units and IT, the role ensures seamless system integration, handles error resolution, and drives platform adoption. The position supports ERP (TIME), JJCC, and EDI operations, maintains SOX compliance, and facilitates process efficiencies to enhance operational performance, support business growth, and enable digital transformation.

  • Act as the primary liaison between Canadian operations, IT teams, and North American leadership.
  • Gather, analyze, and prioritize business requirements to support system enhancements.
  • Partner with GTO and product owners to deploy new functionalities and improvements.
  • Lead user acceptance testing (UAT), feedback collection, and successful deployment of solutions.
  • Provide post-launch support and monitor system performance to identify improvement opportunities.
  • Collaborate with Data & Analytics teams to ensure data accuracy and support validation efforts.
  • Leverage data insights to drive continuous process improvement and platform optimization.
  • Manage daily EDI operations, onboarding, and change requests.
  • Monitor and resolve EDI-related sales order errors and oversee order-to-invoice flow.
  • Develop and deliver end-user training to support adoption and change management.
  • Ensure system integrity, optimization, and compliance with SOX and internal standards.
  • A minimum Bachelor's / University degree or equivalent experience.
  • A minimum 5 years of extensive knowledge in End-to-End supply chain practices.
  • Proficiency in project management tools and software.
  • Excellent time management and organizational skills.
  • Experience leading/supporting technology implementations.
  • S4/HANA and EDI experience.
  • Expertise in Sales Order Management.
  • Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
  • 401(k) retirement plan and savings plan.
  • Long-term incentive program.
  • Vacation - 120 hours per calendar year.
  • Sick time - 40 hours per calendar year.
  • Holiday pay, including Floating Holidays - 13 days per calendar year.
  • Work, Personal and Family Time - up to 40 hours per calendar year.
  • Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child.
  • Condolence Leave - 30 days for an immediate family member; 5 days for an extended family member.
  • Caregiver Leave - 10 days.
  • Volunteer Leave - 4 days.
  • Military Spouse Time-Off - 80 hours.
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