Senior Analyst, Brand Maintenance and Repair
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About The Position
The Sr. Analyst, Brand Maintenance and Repair will play a key role in supporting systems, reporting, and process improvements for the Brand Maintenance and Repair team. This role will be responsible for producing KPI reporting and ad-hoc analysis leveraging ServiceChannel, PowerBI, and Excel to produce actionable insights. The role will collaborate with stakeholders to optimize the work order management system with consideration to end user processes and reporting needs. This role will partner with team leadership to create reporting and adjust processes to reduce team work load, drive better process execution and improves business outcomes. Key components of this role include an understanding of the retail industry, Store Operations, work order management, producing insights through data analytics, collaborating with corporate and field teams, and communicating recommendations to executive level audiences.
