Senior Analyst/Associate

Charlie Health•New York, NY

29d•$91,000 - $134,000•Hybrid

About The Position

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you. About the Role We are hiring a high-performing Sr. Analyst/Associate to join the Office of the CEO, reporting directly to the Chief of Staff. This role sits at the center of the company’s decision-making engine. You will combine structured project management with rigorous KPI and data analysis to keep the organization aligned, accountable, and executing at a high level. You’ll support CEO and Chief of Staff initiatives, build performance reporting, coordinate cross-functional workstreams, and help ensure critical priorities move forward with clarity and speed. This is the ideal role for someone who is analytical, detail-oriented, organized, and motivated by the challenge of helping a high-growth company operate with discipline.

Requirements

2–5 years of experience in investment banking, consulting, private equity, corporate strategy, or an analytical operating role
High performer with meaningful ownership experience, such as managing complex processes, coordinating across teams, or leading workstreams in demanding environments
Strong analytical skills with the ability to build models, dashboards, and structured recommendations; advanced Excel required, SQL/Tableau a plus
Strong slide-building and presentation skills (PowerPoint/Google Slides); healthcare analytics experience is a plus
Proven project management skills: organized, deadline-driven, and able to manage multiple workstreams simultaneously
Meticulous attention to detail and a commitment to producing high-quality work
High degree of initiative and independence, with the ability to drive work forward in a fast-paced, ambiguous environment
Excellent written and verbal communication, with the ability to distill complexity into clarity
Operates well under pressure and works effectively with tight timelines
Deep alignment with Charlie Health’s mission and a desire to contribute to meaningful work
Located within 45 minutes of NYC and able to work 4+ days/week in office

Nice To Haves

Strong analytical skills with the ability to build models, dashboards, and structured recommendations; advanced Excel required, SQL/Tableau a plus
Strong slide-building and presentation skills (PowerPoint/Google Slides); healthcare analytics experience is a plus

Responsibilities

KPI Tracking, Analysis & Performance Insights
Build and maintain dashboards, models, and reporting that highlight business performance and emerging trends.
Analyze core metrics to identify inflections, risks, and opportunities, then translate findings into clear insights for the CEO and Chief of Staff
Partner with analytics and operational leaders to ensure reporting is accurate, consistent, and reflective of the company’s priorities
Contribute to monthly/quarterly reviews, CEO summaries, and data-driven narrative updates
Project Management & Execution
Manage cross-functional projects end-to-end, ensuring clarity of scope, timelines, milestones, and expected outcomes
Track CEO- and Chief of Staff-led initiatives, keeping deliverables on pace and escalating risks with proactive solutions
Build project plans, trackers, and operating systems that keep workstreams aligned and moving quickly
Support execution of company operating rhythms including OKRs, planning cycles, leadership offsites, and executive meetings
Cross-Functional Leadership Support
Coordinate with senior leaders to ensure alignment, follow-through, and accountability on high-priority deliverables
Prepare materials for executive team meetings, management meetings, and CEO prep sessions
Support the Chief of Staff in translating the CEO’s priorities into clear communication, action items, and structured follow-ups
Help ensure the right information flows between teams at the right time to enable fast, high-quality decision-making
Executive-Ready Communication
Draft clean, structured memos, presentations, and summaries for CEO use internally and externally
Manage preparations for company wide all-hands
Prepare briefing materials for meetings, synthesize discussions, and document next steps with precision
Operate with exceptional attention to detail - every document should be final-quality