Senior Analyst Absence Management - Remote

About the position

As a member of the Health Support Center (HSC) team, you'll work collaboratively with a great group of people to serve Lifepoint's diversified healthcare delivery network of hospitals and care sites across the nation. We know that providing high-quality care depends on our ability to find, keep and empower creative and determined people who share in our commitment to our mission: Making communities healthier. The Senior Analyst, Absence Management Function Support is responsible for working closely with technical teams or software vendors to design and configure software applications.

Responsibilities

• Displays working knowledge in Absence Management Module.
• Manage complex problems and work with other team members to ensure ticket resolution.
• Work closely with technical teams or software vendors to design and configure software applications.
• Collaborate with business stakeholders to understand their processes, objectives, and challenges.
• Develop and execute test plans to ensure that the software applications meet defined functional requirements.
• Provide training and support to end-users on application functionalities.
• Collaborate with IT teams to prioritize and implement system enhancements, bug fixes, and upgrades.
• Prepare detailed functional specifications, system documentation, user manuals, and training materials.
• Maintain up-to-date documentation of system configurations, customizations, and integration points.
• Applies working knowledge and experience in own job discipline and broadens capabilities.
• Maintain regular and reliable attendance.
• Perform other duties as assigned.

Requirements

• Bachelors Degree required, preferably in the areas of computer science, information technology, software engineering, or a related field.
• Masters Degree (preferred).
• Experience being part of a shared service organization.
• 5+ years of experience.
• Oracle Certification (Preferred).

Benefits

• Competitive pay based on the market, role, skill set and experience.
• Growth opportunities and succession planning.
• Insurance including medical, eye, prescription, life insurance, and more.
• Collaborative work environment.
• Paid time off for eligible employees.
• Employee Assistance Program (EAP).
• 401k, flexible PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement.