Senior AI Safety Clinical Reviewer (TPM)

mpathic • Seattle preferred, WA

2d • $140,000 - $190,000 • Remote

About The Position

Senior AI Safety Clinical Reviewer (TPM) Clinical QA Lead, AI Safety Evaluations Our Story mpathic is building the future of empathetic, trustworthy AI. Grounded in behavioral science and human-centered design, our technology delivers AI systems that are safe, aligned, and emotionally intelligent. As enterprises race to adopt AI, we believe the companies that win will be those that build trust first. We are building a high-quality AI Safety Team to evaluate and strengthen advanced AI systems. Our work focuses on making models reliable, auditable, and scalable—so safety work can move fast without relying on heroics or sacrificing quality. Position Overview We’re looking for a Clinical Reviewer & Trainer who is a licensed or clinically trained expert, with deep experience in psychological safety, qualitative evaluation, and clinical supervision or training. This role owns clinical QA systems , not just participates in them, making final calls on clinical quality within defined guardrails. The ideal hire will manage, mentor, and set standards for clinicians who are completing diverse tasks that range from data generation, benchmarking, evaluation, developing safety rubrics and red teaming. This role is ~50% clinical QA and adjudication, ~50% expert training and calibration. This role does not provide therapy, crisis intervention, or on-call clinical care. In this role, you will serve as the clinical quality backbone of our evaluation programs—ensuring that expert raters apply rubrics consistently, edge cases are adjudicated rigorously, and our outputs reflect high-quality clinical judgment in emotionally complex AI interactions. You’ll operate at the intersection of: Clinical judgment and supervision AI safety evaluation rigor Expert training and calibration Rubric interpretation and edge-case adjudication Qualitative data review and synthesis Scalable QA systems This is a full-time, remote role (US preferred), reporting to the Head of AI Safety or Evaluation Programs/GM.

Requirements

• Have 5+ years of experience in one or more of: Clinical supervision, training, or peer review Clinical research operations or qualitative review Trust & safety, human-centered AI, or behavioral science workflows AI evaluation, annotation QA, or rubric-based assessment systems Coaching clinicians or experts to apply shared standards in high-stakes domains
• Licensed clinician (LCSW, LMFT, PsyD, PhD, MD) or equivalent applied experience
• Deep familiarity with psychological stress, trauma, crisis response, or mental health frameworks
• Expertise evaluating emotionally complex conversations for safety, appropriateness, and harm risk
• Strong judgment in ambiguous edge cases involving distress, vulnerability, or sensitive disclosures
• Synthesizing qualitative review data across large datasets to identify recurring patterns, failure modes, and sources of rater disagreement, and translating those insights into improved rubrics, training materials, and QA workflows
• Training experts to apply nuanced rubrics consistently
• Running calibration sessions and reducing disagreement across raters
• Making and documenting difficult adjudication calls with rigor
• Maintaining clinical quality without slowing execution
• Updating guidance as edge cases and model behaviors evolve
• Communicating clearly through structured feedback, examples, and reviewer notes
• Helping other clinicians apply shared evaluation standards

Responsibilities

• Own Clinical QA & Adjudication (Core)
• Train & Enable Expert Evaluators
• Drive Calibration & Quality Systems
• Strengthen Rubrics Through Clinical Feedback
• Cross-Functional Collaboration

Benefits

• We offer 100% company-funded health, dental, and vision insurance for full-time employees.
• Additionally, we offer 401k, well-being programs, and flexible paid-time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Ph.D. or professional degree