Securitas-posted 2 months ago
Mid Level
Hybrid • Parsippany, NJ
5,001-10,000 employees
Administrative and Support Services

As part of the IT Service Delivery team, the Senior AI Developer/Specialist leverages artificial intelligence and machine learning techniques to enhance and automate our IT infrastructure operations. The incumbent's contributions are pivotal in improving service efficiency, reducing manual workloads, and driving innovation in our infrastructure management and business processes.

  • Develop and implement AI/ML models to automate routine IT operations, including system monitoring, incident detection, and resolution processes.
  • Analyze existing IT infrastructure to identify inefficiencies and apply AI solutions to optimize resource utilization and performance.
  • Utilize machine learning algorithms to predict potential system failures or performance issues, enabling proactive maintenance and minimizing downtime.
  • Collect and analyze large datasets from various infrastructure components to uncover insights that inform decision-making and strategic planning.
  • Work closely with cross-functional teams, including IT operations, network engineers, and security professionals, to integrate AI solutions seamlessly into existing workflows.
  • Stay abreast of emerging AI technologies and methodologies to continuously enhance the effectiveness of our infrastructure services.
  • Bachelor's degree in computer science, Information Technology, or a related field required.
  • 3 years' experience in AI/ML development, ideally with a focus on IT infrastructure or operations.
  • Experience with AIOps platforms and tools.
  • Certifications in AI/ML or IT infrastructure (e.g., AWS Certified Machine Learning, Microsoft Certified: Azure AI Engineer Associate).
  • Familiarity with DevOps practices and tools.
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