Senior AI Hardware Quality Engineer

Microsoft • Atlanta, GA

126d • $119,800 - $234,700 • Remote

About The Position

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft's expanding Cloud Infrastructure and responsible for powering Microsoft's 'Intelligent Cloud' mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high-energy engineers to help achieve that mission. As Microsoft's cloud business continues to grow the ability to deploy new offerings and hardware infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for seasoned engineers with a dedicated passion for customer focused solutions, insight and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure. We are looking for a Senior AI Hardware Quality Engineer to join the team.

Requirements

• Master's Degree in Electrical Engineering, or related field AND 3+ years technical engineering experience OR Bachelor's Degree in Electrical Engineering, or related field AND 5+ years technical engineering experience OR equivalent experience.
• 5+ years of work experience in managing product quality in the electronic industry.
• 5+ years of direct engineering experience in hardware system issue resolution for GPU Servers.
• Versed in filtering through applicable debug data, like telemetry and logs to identify and investigate HW failure signatures.
• Ability to meet Microsoft, customer and/or government security screening requirements.

Nice To Haves

• Bachelor's Degree in electrical and systems engineering, or related field AND 7+ years experience in a large scale manufacturing and/or data center environment/repair.
• Master's Degree in electrical engineering and systems engineering or related field AND 6+ years experience in a large scale manufacturing and/or data center environment/repair.
• Doctorate in electrical engineering and systems engineering or related field AND 3+ years experience in a large scale manufacturing and/or data center environment/repair.
• 9+ years equivalent experience.
• Patent or track record of engineering excellency.
• Experience with Liquid Cooling Systems in Data Centers.
• 12+ years of experience in working with the modern server architectures - includes understanding of GPU, CPU methods for failure analysis, debugging or validation.
• 8+ years of system level server debugging with an understanding of platform, power, system and network environments.
• 3+ years of direct GPU related engineering experience in issue debug/test log review.
• Leadership skills and ability to collaborate with diverse teams and drive a call to action.
• Experience in root cause analysis and corrective action methods to identify contributing factors of production defects.
• Ability to analyze large data sets, extract key insights, and effectively present and communicate the results.
• Proficient communication and project management skills.

Responsibilities

• Develop and implement a robust supplier quality management strategy to ensure the data center hardware is manufactured at the highest level of quality standards.
• Lead quality issues and improvement task force to contain, mitigate, and resolve the top-quality issues at data centers.
• Conduct debug and failure analysis for GPU subsystems in the Azure fleet and drive resolution with partners and suppliers.
• Drive the continuous improvement process based on Root Cause Analysis (RCA) and identified opportunities.
• Responsible for quality readouts based on your telemetry data analysis, to bring clarity on status, actions across the organization and next steps for issue resolution.
• Establish Critical-to-Quality performance metrics to measure and improve product quality.
• Act as the voice of quality in the hardware change management process, ensuring quality requirements are considered and met and improved.

Benefits

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Master's degree