Senior AI Engineer - Professional Services

DataRobot • New York, MA

101d • $165,000 - $220,000

About The Position

DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business — today and in the future. As an AI Engineer on our Professional Services team, you will be at the forefront of the AI revolution, working directly with our most strategic customers. You'll be a trusted advisor and hands-on builder, translating complex business challenges into cutting-edge AI solutions that deliver tangible business value. This is a unique opportunity to design, build, and deploy a wide range of applications—from powerful predictive models to sophisticated Generative AI agents and chatbots. If you thrive on solving real-world problems and want to work with the latest in AI technology, this role is for you.

Requirements

• Strong proficiency in Python and common data science libraries (e.g., pandas, scikit-learn, NumPy, etc.).
• Practical experience with Generative AI technologies, including Large Language Models (LLMs) and vector databases.
• Solid understanding of the end-to-end agentic AI lifecycle from building agents in frameworks like LangGraph or CrewAI, to at scale deployment and monitoring.
• Demonstrable experience developing and deploying applications, including building REST APIs (e.g., using Flask, FastAPI) to serve ML models and GenAI logic.
• Proficiency with containerization using Docker and experience deploying and managing applications on container orchestration platforms like Kubernetes (K8s).
• Solid understanding of secure application development practices, including authentication/authorization (e.g., OAuth, API keys), secrets management, and securing public-facing endpoints.
• Experience in a client-facing or consulting role with exceptional verbal and written communication skills.
• A deep curiosity and a passion for solving complex, unstructured problems.

Nice To Haves

• Familiarity with the DataRobot AI Platform.
• Understanding of MLOps principles and tools for model CI/CD, monitoring, and governance.

Responsibilities

• Collaborate closely with customer stakeholders to understand their business goals, identify high-impact use cases, and define technical requirements for AI solutions.
• Design, develop, and deploy end-to-end AI solutions using the DataRobot platform and open-source tools.
• Develop and deploy agents on DataRobot leveraging common frameworks such as Langgraph, CrewAI, Llama Index.
• Build custom GenAI chatbots and Retrieval-Augmented Generation (RAG) systems.
• Develop and deploy classic machine learning models for use cases like forecasting, churn prediction, and fraud detection.
• Act as a subject matter expert on the DataRobot platform and modern AI/ML development, guiding customers on best practices for MLOps, model governance, and scaling AI initiatives.
• Ensure that the solutions you build are robust, scalable, and directly contribute to the customer's business objectives.
• Clearly communicate complex technical concepts and project outcomes to both technical and non-technical audiences, from data scientists to C-level executives.

Benefits

• Medical, Dental & Vision Insurance
• Flexible Time Off Program
• Paid Holidays
• Paid Parental Leave
• Global Employee Assistance Program (EAP) and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Master's degree
• Number of Employees: 51-100 employees