SENIOR ADVISOR, FINANCIAL AID

University of Denver • Denver, CO

197d • $25 - $30 • Remote

About The Position

The Enrollment Division at the University of Denver works to attract, enroll, and graduate an optimal mix of qualified students that will enrich the composition of the University community. The division, which consists of Undergraduate Admission and Financial Aid, seeks to enroll students who will become leaders, scholars, artists, entrepreneurs, and public servants uniquely qualified to live in and shape a global society. The Financial Aid Office is dedicated to serving and educating students, families, colleagues, and the community through the financial aid process from pre-enrollment to program completion. We value empathy and integrity, knowledgeable and professional staff, advocacy and access, diversity, equity, inclusion, and belonging, clear and consistent communication, and compliance. We have primary responsibility for the undergraduate financial aid process and we also serve the graduate student population.

Requirements

• Bachelor's Degree.
• One to two years of direct financial aid or higher education experience.
• Demonstrated strong skills in conflict resolution, verbal and written communication, time management, and human-relations.

Nice To Haves

• Experience with CSS Profile.
• Expertise in federal and institutional need analysis.
• Ability to resolve data integrity issues in Banner.
• Bilingual English/Spanish skills.

Responsibilities

• Determine financial aid eligibility by assessing a family's ability to pay for education expenses.
• Conduct file reviews to ensure aid is awarded in compliance with federal, state, and institutional regulations.
• Resolve discrepancies in a timely and effective manner.
• Manage the verification process and address FAFSA issues.
• Repackage aid and process federal and private loans.
• Administer the in-flow of financial aid documents via various channels.
• Provide professional advising services regarding financial aid topics.
• Maintain knowledge of financial aid regulations and internal policies.
• Support students with the financial aid process through various channels.

Benefits

• Medical insurance.
• Dental insurance.
• Retirement plan.
• Paid time off.
• Tuition benefit.
• ECO pass.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Bachelor's degree