General Dynamics Mission Systems has an immediate opening for a Unanet Applications Administrator. This position provides an opportunity to further advance the cutting-edge technology that supports some of our nation’s core defense/intelligence services and systems. General Dynamics Mission Systems employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions. REPRESENTATIVE DUTIES AND TASKS:Consults and collaborates with business leaders, end users, IT staff, vendors and other third parties and is involved in every phase of an application throughout its lifecycleTheir responsibilities includes job automation, running batch jobs, running SQL scripts, reviewing logs, system and application monitoring, maintenance, patch management, software upgrades, file transfers, backups, incident/problem troubleshooting and supportPerforms operational support responsibilities including application maintenance, application configuration and performance tuning, account management, installation of software upgrades, user support, and systems monitoringEnsures that the application layer is optimally configured for seamless integration and operability with OS, database, middleware, network, Web services, and other interrelated technological componentsEngages with the various teams to - performs application health checks to ascertain application accessibility, server availability, capacity planning, monitor scheduled job, batch jobs, systems alerts, upstream/downstream feed statusResponds to incident tickets, user inquiries and services requestsAnalyzes and triages defects/issues, plan and manage releases and migrations in different environments. Monitors system alerts, system utilization thresholds, capacity utilization on servers etc.Mentors, consults and otherwise supports the adoption of the application including responding to inquiries from a variety of sources for the purpose of providing technical assistance, advice and support, training, and assisting in the proper, efficient and effective use of the applicationUnderstands a broad range of customer's requirements, expectations and operational imperatives for their mission success and translates those business drivers and needs into requirements and actions for continuous enrichment of the user's experienceMonitors and enforces compliance of regulatory requirements like Sarbanes-Oxley (SOX) and corporate information security policies This included ensuring appropriate documentation for system configuration, change control, access control, and system logsWorks with the application vendors to obtain in-depth and up-to-date knowledge of the vendor's planned changes, existing problems and known errors, corrective action and work around alternatives, and technical support capabilitiesMaintains current knowledge of vendor's plans and strategic directions for the application including: patch releases, minor version releases, major version releases, end-of-life support, new capability enhancements, and upgrade support capabilitiesFollows industry trends, evaluate vendor products and pursue technology innovation to ensure business services are cost competitive and aligned to industry best practicesLeads, plans, and executes projects, small initiatives, and/or cross-functional teamsManages high risk, high profile, tight schedule, and complex outcomes with composureBreaks down "barriers to progress" & motivates less experienced members of the team to actionPerforms other duties as directed
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees