SENIOR ADULT PROTECTIVE INVESTIGATOR - 60021362

State of Florida•Tampa, FL

1d•Onsite

About The Position

This is a professional position within the Florida Department of Children and Families, specifically in Hillsborough County, Circuit 13. The role involves conducting confidential investigations into allegations of abuse, neglect, self-neglect, and financial exploitation of vulnerable adults. A key aspect of this position is serving as a mentor to unit adult protective investigators, providing guidance, orientation to community and state agency partners, and ongoing support during their probationary period. The investigator is also responsible for referring vulnerable adults to appropriate service providers as determined by the investigation. Additionally, the role requires participation in scheduled in-service and pre-service training, conferences, staffings, and meetings. The Senior Adult Protective Investigator may also act as a Supervisor when needed, overseeing new intakes, assigning investigations, and ensuring timely review of safety assessments, 30-day reviews, and closures, while keeping the APS region program office informed of potential issues.

Requirements

Experience in emergency, tactical or customer/public complaint interactions utilizing communication technology, including basic computer and typing skills
Knowledge of interviewing and observation techniques
Knowledge of family dynamics and functioning
Skill in researching and utilization of internet sites to gather information
Ability to assess service needs and facilitate appropriate service delivery
Ability to write professional, accurate investigative reports
Ability to conduct fact-finding interviews
Ability to understand and apply relevant laws, rules, regulations, policies and procedures
Ability to collect and synthesize evidentiary materials
Ability to plan, organize and coordinate work assignments
Ability to actively listen, communicate effectively and establish and maintain effective working relationships with others
Ability to utilize computer systems and work in a paperless environment
Ability to maintain a calm, professional demeanor while handling a variety of emergency and non-emergency calls.
Independent judgment and initiative to complete field assignments.
Typing and good time management skills.
Candidate Profile (application) must be completed in its entirety.
Include supervisor names and phone numbers for all periods of employment.
Account for and explain any gaps in employment so that the hiring process is not delayed.
Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
It is unacceptable to use the statement “See Resume” in place of entering work history.
Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.
Male candidates born on or after October 1, 1962, must be registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.
Successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.
No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.
Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Responsibilities

Conducts investigations regarding allegations of abuse, neglect, self-neglect and financial exploitation of vulnerable adults.
Serves as a mentor to unit adult protective investigators.
Responsible for mentoring new adult protective investigators by taking them out to shadow prior to preservice training, orientation to community and state agency partners, and serves as the new API's mentor and contact during the probationary period.
Keeps the API supervisor, Operations Program Administrator, and APS region program office informed of potential issues including staffing, need for additional training, and higher level coaching of unit staff.
Refers vulnerale adult(s) to appropriate services providers as determined by the investigation which may be initiated at any point during the investigation.
Attends scheduled in-service and/or pre-service training as required.
Participates in conferences, staffings and meetings as required
Serves as the Acting Supervisor when the supervisor is unavailable by reviewing new intakes from the Florida Abuse Hotline for appropriateness; assigns investigaions as appropriate; completes critical and thorough review of submitted safety assessments, 30-day reviews and closures timely.
Keeps APS region program office informed of potential issues including staffing, and need for additional trainings.
Perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.