Senior Admissions Advisor

West Coast University • Doral, FL

73d

About The Position

As a Senior Admissions Advisor for a certified Great Place to Work, you will guide prospective students on their path towards a career in healthcare. In doing so, you will help them change not only their own lives, but also those of the patients in their care. You will be a prospective student's first connection at West Coast University, and you will support them through the application and enrollment process.

Requirements

• Experience with MS Office.
• Experience with data entry and multi-line phone aptitude.
• Ability to conduct individual or group information sessions and advise students about their educational opportunities.
• Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities.
• Ability to work in a fast-paced environment.
• Ability to exercise excellent customer service skills.

Responsibilities

• Handles a high volume of student inquiries and follow-up activities.
• Continuously follows up on prospective student inquiries and assigned inquiries in a timely manner.
• Notates conversations with prospective students in Customer Relationship Management software.
• Sends marketing materials to prospective students.
• Ensures the Admissions team meets goals.
• Assists Admissions Advisors with prospective student obstacles such as childcare, financial problems, transportation needs and work schedule.
• Assists with monitoring Admissions Advisor's telephone activities.
• Lends support to Admissions Advisors for them to achieve goals.
• Strives to secure higher quality assurance evaluation scores than the Admissions Advisors.
• Maintains an acceptable level of prospective student referral inquiries.
• Responds to all inquiries in a timely manner.
• Manages conversion rates, such as inquiries to appointments, to meet goals.
• Assists prospective students with completing enrollment packets.
• Verifies and records prospective student information.
• Completes tuition information sheet for the Financial Aid department.
• Discusses financial obligations with prospective students.
• Reviews students' Financial Aid outcomes to determine affordability.
• Addresses questions and concerns from new students.
• Emphasizes the importance of orientation to new students.
• Recruits and enrolls qualified applicants into programs of study beneficial to the students' career objectives and academic needs.
• Utilizes sales and marketing techniques that may include group presentations/events, campus tours, on and off-site job fairs and other methods as applicable.
• Ensures that prospective students complete all required forms for enrollment and processing.

Benefits

• medical
• dental
• vision
• flexible spending accounts
• 401(k) match
• paid time off
• holidays
• parental leave
• tuition reimbursement
• adoption assistance
• health savings accounts
• employee discounts
• commuter benefits
• company paid life, AD&D and LTD insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree