Senior Administrator

Housing Authority of Shreveport•Shreveport, LA

16h•$85,000•Onsite

About The Position

The Administrator serves as a senior-level administrative professional responsible for overseeing and coordinating executive support operations for the Housing Authority of Shreveport and Bossier City. This position acts as a central hub for administrative operations, ensuring efficient communication, workflow management, and alignment of administrative functions across departments. This role requires a highly organized, proactive, and detail-oriented leader capable of managing multiple priorities in a fast-paced public sector environment.

Requirements

Strong knowledge of executive-level administrative operations and office management
Ability to lead, supervise, and develop administrative staff
Excellent organizational, time management, and multitasking skills
Strong written and verbal communication skills
Ability to handle confidential information with discretion
Proficiency in Microsoft Office Suite and modern office systems
Ability to prioritize competing demands in a fast-paced environment
Strong problem-solving and decision-making abilities
Bachelor’s degree in Business Administration, Public Administration, or a related field preferred
Minimum of three (3) years of progressively responsible administrative experience
At least two (2) years of supervisory or leadership experience
Valid driver’s license

Nice To Haves

Experience in a public sector or housing authority environment preferred
Equivalent combination of education and experience may be considered

Responsibilities

Leadership & Oversight :
Oversees Human Resources to support onboarding, employee engagement, and administrative compliance processes.
Supervises Executive Administrative Assistants, including assigning work, monitoring performance, and conducting evaluations.
Serves as a central point of accountability for administrative consistency and service delivery.
Coordination & Communication :
Coordinates executive-level schedules, priorities, and deliverables in alignment with organizational goals
Acts as the liaison between the CAO, Executive Office, and all departments to ensure clear and consistent communication.
Reviews, prioritizes, and routes correspondence, reports, and requests to ensure timely and accurate responses.
Strengthens communication flow between departments to reduce silos and improve operational efficiency.
Process Improvement & Organizational Development :
Develops and implements administrative policies, procedures, and best practices.
Identifies process gaps and recommends solutions to improve efficiency and service delivery.
Standardizes administrative workflows across departments to ensure consistency and accountability.
HR Support & Culture Management:
Partners with HR to support onboarding, employee engagement, and administrative compliance processes.
Reinforces organizational culture through consistent communication standards and professional practices.
Supports leadership in maintaining a positive, productive, and service-oriented work environment.
Assists in coordinating training initiatives and professional development for all HACS Staff.
Executive Support & Strategic Initiatives:
Assists the CAO with special projects, strategic initiatives, and cross-departmental coordination.
Prepares reports, presentations, and briefing materials for executive leadership.
Maintains confidentiality of sensitive information and exercises sound judgment in decision-making.
Serves as backup support for high-level administrative functions when necessary.