Senior Administrator II, Medical Technology (Hybrid)

Labcorp • Indianapolis, IN

1d • Hybrid

About The Position

Labcorp is seeking a Senor Administrator, Medical Technology to join our team in Indianapolis, IN. Work Schedule: Monday-Friday, Day Shift Job Responsibilities: The Senior Administrator serves as a core technical authority supporting global scientific operations, customer engagement, and laboratory data governance. This role provides advanced technical consultation during quote development, ensures laboratory and system accuracy across RFPs and Quantum entries, and partners cross‑functionally to uphold scientific and operational excellence. The Senior Administrator operates with a high degree of independence and expertise and is integral to the successful evaluation, execution, and billing of laboratory services. Act as a subject‑matter expert by reviewing clinical protocols, SOWs, sponsor templates, and related documents to ensure precise analyte selection for RFPs and Quantum system entries. Partner with Client Services, Proposal Management, and Sales to assess new test feasibility and ensure accurate and compliant quotation development. Participate in or lead technical discussions with internal stakeholders to clarify analyte requirements, explain laboratory processes, and support accurate service scoping. Serve as the primary point of contact for the New Test Feasibility process, including facilitating daily cross‑functional meetings with Medical Affairs and Scientific teams. Research assay methodologies, industry standards, and feasibility criteria to support evaluation of new or modified tests. Confirm billable triggers—including complex services—to ensure accurate downstream billing. Prepare, submit, and track Billing Request Forms (BRFs) and work with Commercial Development to produce detailed line‑item cost estimates. Follow up with requestors on pricing decisions, feasibility outcomes, and validation timelines. Develop, update, and maintain training materials that enable accurate and consistent entry of analytes into RFPs and quotes. Provide targeted training to internal teams as needed to support operational accuracy and technical understanding. Triage incoming medical and technical requests; provide timely responses to both general and advanced inquiries. Serve as a global backup for equivalent roles during PTO or holidays. Act as Person in Charge (PIC) or backup to the Scientific Affairs Manager when necessary. Ensure full compliance with regulatory requirements, Universal Precautions, and Labcorp Standard Operating Procedures. Maintain a complete and up‑to‑date personal training record. Prepare and submit monthly written reports and key metrics. Perform additional responsibilities as assigned to support departmental and organizational objectives.

Requirements

• Bachelors, Medical Technology or Bachelors, Life Science
• Three to five years of laboratory experience.
• Experience in scientific area

Nice To Haves

• Knowledge of the clinical trial process, Labcorp experience and customer service experience is highly desirable.
• Knowledge of Excel, Outlook and Microsoft word.
• Professional designations/certifications/licenses
• Demonstrated ability to take initiative and work independently

Responsibilities

• Act as a subject‑matter expert by reviewing clinical protocols, SOWs, sponsor templates, and related documents to ensure precise analyte selection for RFPs and Quantum system entries.
• Partner with Client Services, Proposal Management, and Sales to assess new test feasibility and ensure accurate and compliant quotation development.
• Participate in or lead technical discussions with internal stakeholders to clarify analyte requirements, explain laboratory processes, and support accurate service scoping.
• Serve as the primary point of contact for the New Test Feasibility process, including facilitating daily cross‑functional meetings with Medical Affairs and Scientific teams.
• Research assay methodologies, industry standards, and feasibility criteria to support evaluation of new or modified tests.
• Confirm billable triggers—including complex services—to ensure accurate downstream billing.
• Prepare, submit, and track Billing Request Forms (BRFs) and work with Commercial Development to produce detailed line‑item cost estimates.
• Follow up with requestors on pricing decisions, feasibility outcomes, and validation timelines.
• Develop, update, and maintain training materials that enable accurate and consistent entry of analytes into RFPs and quotes.
• Provide targeted training to internal teams as needed to support operational accuracy and technical understanding.
• Triage incoming medical and technical requests; provide timely responses to both general and advanced inquiries.
• Serve as a global backup for equivalent roles during PTO or holidays.
• Act as Person in Charge (PIC) or backup to the Scientific Affairs Manager when necessary.
• Ensure full compliance with regulatory requirements, Universal Precautions, and Labcorp Standard Operating Procedures.
• Maintain a complete and up‑to‑date personal training record.
• Prepare and submit monthly written reports and key metrics.
• Perform additional responsibilities as assigned to support departmental and organizational objectives.

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level