Senior Administrator, Clinic Operations

CHS Career Site

79d

About The Position

The Senior Administrator, Clinics is responsible for overseeing the business management and operations of physician practices within a defined local market and region, which may include multiple states. This leadership role involves creating, executing, and holding teams accountable to strategic goals, managing non-clinical workflows, and providing clinical oversight. Key duties include budgeting, revenue/expenditure management, developing growth strategies, fostering positive relationships with third parties (e.g., payers, patients, agencies), and ensuring compliance with regulatory standards. The Senior Administrator works closely with senior leadership, including the CEO and Regional President, to report on clinic performance, address personnel and physician issues, and drive business development. The position involves managing physician practices with more than 60 providers and overseeing regional operations.

Requirements

• Bachelor's Degree in relevant field required or Seven (7) plus years of direct experience in lieu of a Bachelor's degree required.
• 3-5 years of experience in closely related field with Bachelor's degree required.
• 3-5 years of previous leadership experience preferred.

Nice To Haves

• Master's Degree preferred.
• MGMA Membership preferred.
• ACMPE Certification preferred.

Responsibilities

• Directly involved with the local leadership team/corporate leadership team in the creation of strategic goal development/initiatives for physician practice operations.
• Provides directions, reviews, evaluates; and ensures accountability for the performance of all physician practice operations.
• Directly supervises Administrators and/or Sr. Directors.
• Responsible for the staffing levels of all clinic operations to include labor budget and productivity standards/compliance.
• Coordinates with appropriate resources the procedures for administration in support of accounts payable, liability insurance requirements and like functions within physician practices.
• Works on strategic and operational plans for each physician practice, supplying appropriate statistics as deemed appropriate for project strategies.
• Actively participates in MORs.
• Works with CFO and leadership (Market and Corporate) to develop physician practice operations budget.
• Assists with policy and procedure definition, implementation, updating and distribution.
• Responsible for working with leadership on physician recruitment, physician salary resets, quarterly bonuses, and compensation plans.
• Represents physician practices to a variety of community and professional organizations.
• Participates in the recruitment and retention of physician practice medical staff and personnel.
• Responsible for directing and ensuring a smooth transition for physician practice start-up activities.
• Assures protection and privacy of health information.
• Responsible for listening to customer service complaints, investigates, and follows-up to ensure satisfaction of customers.
• Helps develop 'Employee Satisfaction' and 'Provider Satisfaction' performance improvement plans for offices.
• Ensures all physician practice offices are in compliance with all environment of care standards.
• Completes rounding on a regular basis to all offices.
• Ensures billing process is implemented and adhered to as appropriate.
• Ensures cash controls are in place and are effective.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Benefits

• Competitive Compensation
• Comprehensive Medical, Dental, Vision & Life Insurance
• Generous Paid Time Off (PTO) & Extended Illness Bank (EIB)
• Matching 401(k) Retirement Plan
• Opportunities for Career Growth & Advancement
• Recognition & Reward Programs
• Exclusive Discounts & Perks

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree