Senior Administrative Specialist (Billing)

Rockingham County, N.C • Rockingham County, NC

89d • Remote

About The Position

Rockingham County is an equal opportunity employer and will comply with federal and state statutes regarding discrimination in employment. The position involves performing difficult skilled administrative support work assisting with a variety of complex office assistance and administrative tasks, providing primary administrative support in a division or department, preparing and maintaining detailed, complex and/or confidential records and files, preparing complex and specialized reports, assisting the public, and related work as apparent or assigned. Work is performed under the limited supervision of the assigned supervisor.

Requirements

• High school diploma or GED with coursework in business administration, administrative support, or related field.
• Moderate experience in administrative support and office operations, or equivalent combination of education and experience.
• Thorough knowledge of the organization and functions of the department and of general administrative policies and practices.
• Thorough knowledge of standard office practices, procedures, equipment and office support techniques.
• Ability to read, understand and interpret difficult materials with complicated information.
• Ability to keep office records and to prepare accurate reports from file sources.
• Ability to perform and organize work independently.
• Ability to prepare effective correspondence on routine matters and to perform office management functions without referral to supervisor.
• Ability to operate standard office and computer equipment including ability to operate specialized software.
• Knowledgeable of insurance and patient billing, receiving revenues, to work with Medicaid, Medicare, private insurances, and private pay billing procedures.

Responsibilities

• Types a variety of documents including correspondence, forms, reports, and related documents.
• Answers routine correspondence independently.
• Works closely with the Accounting Specialist on administrative, programmatic, accounts receivable and miscellaneous projects.
• Responsible for submitting an authorization for any refunds for medical and dental insurance or clients.
• Enters a variety of complex data into computer system; gathers and compiles detailed information.
• Prepares a variety of complex and specialized reports and spreadsheets.
• Checks and reviews a variety of data for accuracy, completeness and conformance to established standards and procedures.
• Enters and retrieves sensitive and restricted information into computer system.
• Assists with preparation of daily deposits; prepares bills; performs calculations and posts to statistical and other records applying knowledge of regulations.
• Assists in client billing, researching denied claims, and any other necessary billing function to maximize revenue.
• Greets visitors, citizens and customers; answers telephone; provides information; forwards calls to appropriate party.
• Assists the public with the completion of records, applications, etc.; directs visitors to appropriate party.
• Assists with area hospitals and doctor's offices regarding billing questions.
• Prepares and maintains a variety of office files, accounts and other complex and specialized records; compiles information and verifies data.
• Receives, sorts, processes and distributes incoming and outgoing mail.
• Operates a variety of standard office equipment; performs light maintenance on photocopy and scanning equipment.

Benefits

• Paid Medical, Dental, Vision & Life Insurance
• Onsite wellness/medical clinic
• Onsite fitness center
• Retirement
• Flexible Spending
• Paid Vacation, Sick & Holidays
• Bereavement
• Community Service Leave
• Weekends Off (varies by position)
• Flexible Work Schedules & Telework Options (varies by position)
• Tuition Reimbursement
• 401-K & 457 Plans with county match up to 1% of base salary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED