Senior Administrative Assistant

Mass General Brigham•Boston, MA

8d•$20 - $29•Hybrid

About The Position

The Senior Administrative Assistant will provide administrative support to physician Division Directors within the Brigham Obstetrics and Gynecology Group (BOGG) and the Brigham OB/GYN Family Planning Division. This position requires advanced administrative and project management skills, including but not limited to: Outlook calendar management and extensive knowledge of the Microsoft Office Suite (Word, Excel, PowerPoint, Access, and Teams). The Senior Administrative Assistant will report to the Operations Supervisor and Physician Leadership daily. The candidate should possess a high degree of organization, the ability to prioritize assignments, respond to inquiries in a timely manner, follow up and communicate on outstanding issues. The Senior Administrative Assistant utilizes an enormous amount of judgment and discretion in dealing with confidential and sensitive matters for patients and in screening and handling certain routine and administrative functions on behalf of the Brigham Obstetrics and Gynecology Group and Family Planning Divisions.

Requirements

High School Diploma or Equivalent required or Associate's Degree Business Administration preferred or Associate's Degree Related Field of Study preferred
Experience in an administrative role, preferably in a healthcare setting 5-7 years required
Experience supporting senior-level staff 1-2 years preferred
Proficient in Microsoft Office Suite (Word, Excel, Power point, Outlook).
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Ability to work independently with minimal supervision.
Strong attention to detail and problem-solving skills.
Familiarity with hospital administration processes and healthcare regulations.
Professional demeanor and ability to interact effectively with all levels of staff.

Responsibilities

Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills.
Provide routine and more complex administrative support such as: typing memos and letters, answering telephones, and taking and distributing messages.
Types all correspondence, memoranda, reports, statistical analyses, minutes, etc.
Responsible for answering and screening incoming telephone calls and inquiries, taking appropriate messages and making proper referrals.
Coordinate calendars and meetings including calendars for assigned physicians, managing meeting invites, travel arrangements, refreshments, or events for department.
Typing and disseminating meeting minutes as directed.
Perform transcription of dictate physician notes.
Work on projects, coordinate work, take initiative using all available resources, follow through on issues when needed, apply knowledge as appropriate with little direction from Supervisor.
Work independently with the ability to create more advanced material.
Assist with special projects as directed.
Provide cross coverage as needed across Brigham OB/GYN Divisions.
Follow HIPAA guidelines for the management of patient privacy and confidentiality.
Supports family planning lecture series scheduling.
Other duties, as assigned.
Travel required between BWH Main Campus and offsite clinic