Senior Administrative Assistant - Commercial Banking Business Client Management, Pennsylvania/Delaware Market

Wells Fargo Bank•Philadelphia, PA

1d•Hybrid

About The Position

About this role: Wells Fargo is seeking a Senior Administrative Assistant to supporting the Market Executive for Commercial Banking Business Client Management teams for the Pennsylvania/Delaware market. Learn more about the career areas and lines of business at wellsfargojobs.com In this role, you will: Support performance of less experienced Administrative Assistance staff and overall effectiveness of team in performing moderately complex to complex administrative tasks Be responsible for compiling information, preparing moderately complex reports, and balancing routine general ledger lines or expense accounts Perform complex administrative, transactional, operational, or customer support tasks Provide a high level of professional support which includes a balance of more experienced level administrative work as well as ongoing ad hoc and project or business initiatives such as planning meetings, tracking deliverables and pulling routine reports Assist with selectively referring callers, and answering questions regarding business unit policies and procedures Provide subject matter expertise and interpretation of administrative procedures to less experienced staff Provide administrative supervision and support to managers in the areas of reporting, offsites, and/or business documentation Interact with immediate Administrative Assistant team, functional area, and internal peers regarding routine administrative tasks Support more experienced level leaders with daily administrative tasks and interact with more experienced leaders across the organization Interact with external customers and third parties On-board new team members

Requirements

4+ years of Administrative Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

Experience within the Financial Services Industry
Ability to manage changing travel itineraries, schedule events, assist with internal and external presentations, accurately manage expense reimbursement, manage a busy calendar and appointments flawlessly
Experience with on-boarding new hires
Ability to manage logistics for offsites and/or business operations related events
Demonstrated experience planning and executing client-facing events, including corporate meetings, appreciation events, sponsorship engagements, and hospitality experiences such as sporting events.
Ability to follow policies, procedures, and regulations
Ability to handle confidential material in a professional manner
Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
Highly proficient in drafting and proof-reading written documents utilizing proper grammar, punctuation, and spelling
High level of motivation, demonstrated ability to be proactive and adaptable to change; leads self and others through change
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Ability to provide strong customer service while actively listening and responding in an appropriate manner
Ability to work effectively, as well as independently, in a team environment
Demonstrated leadership in identifying and implementing process efficiencies and sharing best practices with others in order to improve the overall effectiveness of the team
Excellent technical skills
Excellent verbal, written, and interpersonal communication skills

Responsibilities

Support performance of less experienced Administrative Assistance staff and overall effectiveness of team in performing moderately complex to complex administrative tasks
Be responsible for compiling information, preparing moderately complex reports, and balancing routine general ledger lines or expense accounts
Perform complex administrative, transactional, operational, or customer support tasks
Provide a high level of professional support which includes a balance of more experienced level administrative work as well as ongoing ad hoc and project or business initiatives such as planning meetings, tracking deliverables and pulling routine reports
Assist with selectively referring callers, and answering questions regarding business unit policies and procedures
Provide subject matter expertise and interpretation of administrative procedures to less experienced staff
Provide administrative supervision and support to managers in the areas of reporting, offsites, and/or business documentation
Interact with immediate Administrative Assistant team, functional area, and internal peers regarding routine administrative tasks
Support more experienced level leaders with daily administrative tasks and interact with more experienced leaders across the organization
Interact with external customers and third parties
On-board new team members