Senior Accountant I

Pacific Life • Charlotte, NC

3d

About The Position

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Performs bank reconciliation activities, including the preparation, maintenance, and reconciliation of bank accounts and related general ledger accounts. Responsible for reconciling cash activity between bank statements and the general ledger, identifying, researching, and resolving reconciling items such as timing differences, errors, and unusual transactions. Prepares, records, analyzes, and reports accounting transactions, ensuring the integrity of cash and bank-related accounting records for completeness, accuracy, and compliance with established accounting policies, procedures, and internal controls. Supports the execution and ongoing enhancement of reconciliation processes, controls, and standard operating procedures. Partners with Accounting, Finance, Operations, Treasury, and Technology teams to investigate discrepancies, ensure timely resolution of reconciling items, and meet expectations under established Service Level Agreements. Assists with period-end close activities, including balance sheet substantiation, reporting, and audit support. Maintains accurate records of cash balances and reconciling items while contributing to process improvements, system enhancements, and operational efficiencies. Acts as a subject matter resource within the team and may support projects or initiatives impacting reconciliation processes.

Requirements

• BA/BS degree in Accounting, Finance, or related field (or equivalent experience)
• 5+ years of accounting, finance, or operations experience, with strong focus on bank reconciliation or cash accounting
• In-depth knowledge of reconciliation processes, general ledger systems, and financial controls
• Strong analytical and problem-solving skills with ability to resolve complex issues
• Ability to work independently, manage multiple priorities, and meet deadlines in a dynamic environment
• Strong communication skills, with ability to collaborate effectively across teams and functions

Nice To Haves

• Experience supporting process improvements, system implementations, or transformation initiatives preferred

Responsibilities

• Performs Complex Reconciliations and Issue Resolution (50%) Prepares and reviews complex bank, suspense, and system-to-general ledger reconciliations.
• Identifies, investigates, and resolves reconciling items, including timing differences, errors, and unusual transactions.
• Ensures reconciliation deliverables meet established timelines, quality standards, and Service Level Agreements.
• Analysis and Process Improvement (30%) Analyzes reconciliation results and trends to identify root causes of discrepancies and recommends solutions.
• Applies best practices and functional expertise to improve processes, enhance efficiency, and strengthen controls.
• Partners with stakeholders to implement process improvements and resolve upstream or downstream issues impacting reconciliations.
• Controls, Documentation, and Collaboration (10%) Supports the maintenance of internal controls (including ICFR) over reconciliation processes.
• Creates and maintains and documentation of procedures, controls, and standard operating practices.
• Collaborates with business partners across Accounting, Operations, Treasury, and Technology to ensure alignment and data integrity.
• Leadership and Project Support (10%) Acts as a resource for team members by providing guidance on complex reconciliation issues and best practices.
• May lead functional initiatives or support projects related to system implementations, process enhancements, or testing activities (e.g., UAT).
• Contributes to knowledge sharing and team development.

Benefits

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees